Craft Coffee Shift Leader - Mentor & Guest Experience

Starbucks Corp.; San Antonio (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition assistance

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide a small team, ensure quality beverages and food, and uphold store safety and cash-handling procedures.

The role requires flexibility for early mornings, evenings, weekends, and holidays, with opportunities for growth and access to comprehensive benefits. Join a company focused on growth and warm customer experiences.

Qualifications

• 6 months of experience in a role requiring frequent interaction with customers.
• Ability to delegate tasks to multiple employees.
• Strong oral communication and people skills.
• Knowledge of retail environment and store safety requirements.

Responsibilities

• Lead with craft and heart to create a welcoming space.
• Direct and coordinate tasks of two or more employees.
• Prepare and coach beverages/food to standard recipes or requested variations.
• Uphold quality beverages, cash handling and store safety standards.
• Maintain regular attendance and punctuality, including flexible hours.
• Provide friendly service and fulfill customer requests.

Skills

Customer service

Leadership

Communication

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide a small team, ensure quality beverages and food, and uphold store safety and cash-handling procedures.

The role requires flexibility for early mornings, evenings, weekends, and holidays, with opportunities for growth and access to comprehensive benefits. Join a company focused on growth and warm customer experiences.