Craft Coffee Shift Supervisor | Lead, Grow, Inspire

Starbucks Corp.; San Juan (PR); Presencial; USD 32 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Tuition Coverage

Paid Vacation

Parental Leave

Disability Benefits

Resumo da oferta

Starbucks Coffee Company in the United States and Puerto Rico seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for customers and a smooth shift flow.

You will coach partners, delegate tasks, prepare beverages and food to standard recipes, uphold store policies and safety, and model exceptional customer service during early mornings, evenings, weekends, and holidays.

Qualificações

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Ability to direct the work of others and to learn quickly.
• Experience in a retail environment is beneficial.

Responsabilidades

• Direct the work of team members and coordinate shift tasks.
• Prepare and coach beverages and foods to standard recipes or customized for customers.
• Provide quality beverages and food while upholding store safety and policies.
• Deliver exceptional customer service during varying shifts (early mornings, evenings, weekends, holidays).

Conhecimentos

Customer service

Team leadership

Communication skills

Interpersonal skills

Cash handling

Food & beverage prep

Flexibility

Attendance & punctuality

Descrição da oferta de emprego

Starbucks Coffee Company in the United States and Puerto Rico seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for customers and a smooth shift flow.

You will coach partners, delegate tasks, prepare beverages and food to standard recipes, uphold store policies and safety, and model exceptional customer service during early mornings, evenings, weekends, and holidays.