Craft Coffee Shift Lead: Team, Quality & Community

Starbucks Corp.; Mesquite (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Paid parental leave

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart in a welcoming community space. You will oversee daily operations, direct the work of others, and ensure quality beverages and foods are prepared to standard or customized per customer requests.

Role requires at least six months in customer-facing roles, strong communication, and the ability to collaborate with a team while upholding store policies and safety standards. Benefits accompany employment.

Qualifications

• Six months of experience in a role requiring consistent customer interaction and fulfilling requests.
• Six months of experience delegating tasks to two or more employees.

Responsibilities

• Direct the work of others and coordinate tasks within the shift.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Ensure store policies are followed, including cash handling, safety and security.
• Provide a welcoming, crafted coffeehouse experience for the community.

Skills

Customer service

Team leadership

Cash handling

Communication

Food & beverage prep

Interpersonal skills

Policy compliance

Retail environment

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart in a welcoming community space. You will oversee daily operations, direct the work of others, and ensure quality beverages and foods are prepared to standard or customized per customer requests.

Role requires at least six months in customer-facing roles, strong communication, and the ability to collaborate with a team while upholding store policies and safety standards. Benefits accompany employment.