Craft Coffee Lead | Shift Supervisor & Team Builder

Starbucks Corp.; Palos Heights (IL); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) plan

Tuition assistance

Paid vacation

Sick time

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead daily operations, craft beverages, and keep the store welcoming for the community. You will coach staff, ensure quality standards, and manage safety and cash handling during your shift.

The role requires 6+ months in customer-facing work, strong communication, and teamwork. Competitive benefits and a strong commitment to growth are offered.

Qualifications

• Attendance and punctuality required, with or without accommodations.
• Flexible hours including early mornings, evenings, weekends, holidays.
• Follow store policies for quality beverages, food, cash handling and safety.
• 6+ months in customer-facing roles and handling requests.
• Experience delegating tasks to teammates and coordinating shifts.
• Ability to coach food/beverage prep to standard recipes.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Directs team to prepare beverages and food to standard recipes and adjustments.
• Ensure store policies, safety and security are maintained during shifts.
• Coach and delegate tasks to team members to meet customer needs.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company seeks a shift supervisor to lead daily operations, craft beverages, and keep the store welcoming for the community. You will coach staff, ensure quality standards, and manage safety and cash handling during your shift.

The role requires 6+ months in customer-facing work, strong communication, and teamwork. Competitive benefits and a strong commitment to growth are offered.