Craft Coffee Shift Lead — Grow with a People-First Café

Starbucks Corp.; Huntley (IL); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

401(k) plan

Tuition assistance

Job summary

Starbucks Corp. is looking for a shift supervisor to lead a cafe team and maintain a warm, welcoming environment for customers in our drive to inspire connection.

You will direct staff, oversee beverage and food preparation to standard recipes, and ensure the store runs smoothly with a focus on service, quality, and safety. Strong interpersonal skills and the ability to work as part of a team are essential, as is experience delegating tasks and coaching others.

Qualifications

• Six months of customer-facing experience.
• Ability to coach beverage and food preparation to standard recipes.
• Ability to delegate tasks to other employees and coordinate teams.
• Effective oral communication skills.
• Knowledge of the retail environment.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience for customers and community.
• Prepare beverages and food to standard recipes, adjusting as needed for customization.
• Coach and delegate tasks to team members to ensure smooth shift operations.
• Direct the work of others and maintain store safety, accuracy, and quality.

Skills

Customer service

Leadership

Communication

Teamwork

Cash handling

Job description

Starbucks Corp. is looking for a shift supervisor to lead a cafe team and maintain a warm, welcoming environment for customers in our drive to inspire connection.

You will direct staff, oversee beverage and food preparation to standard recipes, and ensure the store runs smoothly with a focus on service, quality, and safety. Strong interpersonal skills and the ability to work as part of a team are essential, as is experience delegating tasks and coaching others.