Craft Coffee Shift Supervisor: Lead a Welcoming Café

Starbucks Corp.; Dale City (VA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Tuition assistance

401(k) retirement plan

Paid vacation

Health insurance

Employee discounts

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations in a welcoming cafe environment. You will supervise team members, ensure quality beverages and food, and coach staff to meet recipes and service standards.

You will manage tasks, delegate responsibilities to at least two employees, and uphold store safety, cash handling, and customer care while delivering warm, community-focused experiences.

Qualifications

• Six months in a role requiring regular interaction with customers.
• Experience coaching others and delegating tasks to a small team.
• Ability to learn quickly and follow store policies and standards.
• Strong communication and teamwork skills.
• Comfort with cash handling and basic safety procedures.

Responsibilities

• Lead daily café operations and ensure a welcoming environment.
• Coach beverage/food preparation to standard recipes and customer requests.
• Delegate tasks to two or more teammates and supervise shifts.
• Maintain safety, cash handling, and store security practices.

Skills

Customer service

Team leadership

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations in a welcoming cafe environment. You will supervise team members, ensure quality beverages and food, and coach staff to meet recipes and service standards.

You will manage tasks, delegate responsibilities to at least two employees, and uphold store safety, cash handling, and customer care while delivering warm, community-focused experiences.