Craft Cocktail Maestro — Guest Experience Expert

Tempe Hotel Operations, LLC; Tempe (AZ); On-site; USD 21,000 - 34,000; Full time

Job summary

Pacific Hospitality Group is seeking a bartender at our Tempe property to craft cocktails and beverages to guest specifications while maintaining extensive knowledge of the bar and menu. You will describe items, assist guests with dietary needs, and upsell to maximize revenues, all while providing prompt and courteous service.

You should have basic food/beverage knowledge, be at least 19, and hold a Food Handlers Card or be able to obtain one within 30 days.

Qualifications

• Must have knowledge of food & beverage preparation and service standards.
• Ability to work AM/PM, weekends, and holidays as needed.
• Must be at least 19 years old.
• Food Handlers Card or ability to obtain within 30 days.
• TiPS (Title IV) certification is preferred.

Responsibilities

• Curates cocktails and beverages to guest specifications.
• Describe menu items, methods of preparation, and prices.
• Maintain extensive knowledge of bar/menu items.
• Utilize proper shaker, bar tools, and techniques.
• Provide guest guidance on local area events and directions.
• Accommodate special requests and dietary needs.
• Suggest and upsell on menu items to drive revenues.
• Serve menu items promptly and courteously.
• Perform pre- and post-shift side work and cash handling.
• Observe guests and fulfill additional requests; escalate issues as needed.

Skills

Food & beverage knowledge

Guest service

Communication

Multi-tasking

Attention to detail

Tools

POS system

Cash handling

Job description

Pacific Hospitality Group is seeking a bartender at our Tempe property to craft cocktails and beverages to guest specifications while maintaining extensive knowledge of the bar and menu. You will describe items, assist guests with dietary needs, and upsell to maximize revenues, all while providing prompt and courteous service.

You should have basic food/beverage knowledge, be at least 19, and hold a Food Handlers Card or be able to obtain one within 30 days.