Craft Cocktail Bartender | Fast-Paced Guest Experience

The Ballantyne, A Luxury Collection Hotel; Charlotte (NC); On-site; USD 30,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Employee Assistance program

Job summary

The Ballantyne, A Luxury Collection Hotel in Charlotte, NC, is seeking a friendly, experienced Bartender to craft cocktails, pour wines and beers, and create memorable guest experiences at the bar. You will engage guests, suggest drinks, and ensure service with precision and warmth in a fast-paced setting.

Responsibilities include high-quality beverage preparation, maintaining bar cleanliness, stock management, cash handling, and adherence to liquor laws.

Qualifications

• Proven experience as a Bartender or similar role.
• Strong knowledge of alcoholic beverages, including spirits, wines, and beers.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Attention to detail and accuracy.
• Valid alcohol serving certification (if required by local regulations).

Responsibilities

• Greet and engage with guests in a friendly and professional manner.
• Take accurate drink orders and provide recommendations based on guest preferences.
• Serve beverages promptly and efficiently.
• Maintain a clean and organized bar area.
• Resolve guest issues and complaints in a timely and courteous manner.
• Prepare a wide range of alcoholic and non-alcoholic beverages, adhering to standard recipes and measurements.
• Stock and maintain bar inventory.
• Ensure proper liquor pouring and portion control.
• Accurately process payments and operate the point-of-sale system.
• Follow cash handling procedures and maintain accurate records.
• Adhere to all liquor laws and regulations, including age verification.
• Maintain a clean and sanitary work environment.
• Follow safety and security procedures.

Skills

Guest service

Communication

Teamwork

Attention to detail

Time management

Job description

The Ballantyne, A Luxury Collection Hotel in Charlotte, NC, is seeking a friendly, experienced Bartender to craft cocktails, pour wines and beers, and create memorable guest experiences at the bar. You will engage guests, suggest drinks, and ensure service with precision and warmth in a fast-paced setting.

Responsibilities include high-quality beverage preparation, maintaining bar cleanliness, stock management, cash handling, and adherence to liquor laws.