Craft Cocktail Bartender — Guest Experience Builder

Northwood Hospitality LLC; Charlotte (NC); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Hotel Discounts

Paid Time Off

Employee Assistance program

Job summary

Northwood Hospitality LLC in Charlotte, NC is seeking a Bartender to craft cocktails, wines, and beers and deliver memorable guest experiences in a fast-paced hotel bar.

You will greet guests, take orders, manage bar stocks, handle payments, and ensure compliance with liquor laws while maintaining a clean and welcoming service area.

This role offers opportunities for growth and employee benefits, with a focus on teamwork and exceptional service.

Qualifications

• Proven experience as a Bartender or similar role.
• Strong knowledge of alcoholic beverages, including spirits, wines, and beers.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Attention to detail and accuracy.
• Valid alcohol serving certification (if required by local regulations).

Responsibilities

• Greet and engage with guests in a friendly and professional manner.
• Take accurate drink orders and provide recommendations based on guest preferences.
• Serve beverages promptly and efficiently.
• Maintain a clean and organized bar area.
• Resolve guest issues and complaints in a timely and courteous manner.
• Prepare a wide range of alcoholic and non-alcoholic beverages, adhering to standard recipes and measurements.
• Stock and maintain bar inventory.
• Ensure proper liquor pouring and portion control.
• Accurately process payments and operate the point-of-sale system.
• Follow cash handling procedures and maintain accurate records.
• Adhere to all liquor laws and regulations, including age verification.
• Maintain a clean and sanitary work environment.
• Follow safety and security procedures.

Skills

Bartending

Customer service

Alcohol knowledge

Communication skills

Job description

Northwood Hospitality LLC in Charlotte, NC is seeking a Bartender to craft cocktails, wines, and beers and deliver memorable guest experiences in a fast-paced hotel bar.

You will greet guests, take orders, manage bar stocks, handle payments, and ensure compliance with liquor laws while maintaining a clean and welcoming service area.

This role offers opportunities for growth and employee benefits, with a focus on teamwork and exceptional service.