Craft Beer Server & Guest Experience Specialist

Sister Lakes Brewing Company; Dowagiac (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

Sister Lakes Brewing Company in Dowagiac, MI seeks a friendly Front of House team member to deliver great guest experiences and keep the bar lively.

You’ll greet guests, take orders, serve drinks, handle cash and operate the POS system in a fast-paced environment, with a flexible schedule including nights and weekends. Prior bartending experience is preferred; a positive attitude and excellent customer service are essential.

Qualifications

• Flexible schedule including nights and weekends.
• Excellent customer service skills.
• Previous bartending experience preferred.
• Able to work in a fast-paced environment for prolonged periods.
• Positive attitude and ability to work well under pressure.
• Able to lift and maneuver trays of food and drinks.
• Willingness to follow instructions and ask questions for clarification when needed.
• Able to handle money accurately and operate a point-of-sale system.

Responsibilities

• Greet all guests quickly and politely.
• Opening /closing duties and light cleaning.
• Serve customers enthusiastically and respectfully.
• Serve alcohol to customers responsibly, adhering to Federal and State requirement, training guidelines and company policies.
• Take food and beverage orders promptly and enter orders into point-of-sale system.
• Handle cash/collect payment from customers.
• Maintains clean and organized work area, bar and serving areas.
• Present menus to patrons, answer questions about menu items and make recommendations as appropriate.
• Accurately describe all beers on tap, making recommendations when requested.
• Provide the highest level of service in accordance with company standards.
• Check customers identification and confirm legal drinking age.
• Restock and replenish bar inventory and supplies.
• Handle cash/collect money for food and drinks served.
• Clean glassware, utensils and bar equipment.
• Complete additional duties assigned as necessary.

Skills

Customer service

Cash handling

POS system

Team player

Flexible schedule

Tools

POS system

Job description

Sister Lakes Brewing Company in Dowagiac, MI seeks a friendly Front of House team member to deliver great guest experiences and keep the bar lively.

You’ll greet guests, take orders, serve drinks, handle cash and operate the POS system in a fast-paced environment, with a flexible schedule including nights and weekends. Prior bartending experience is preferred; a positive attitude and excellent customer service are essential.