Craft Barista & Guest Experience Specialist

Gale Hotel Miami; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Gale Hotel Miami is seeking a friendly Café Gianna Barista to deliver exceptional service while crafting beverages for guests. You will greet guests, prepare coffee and tea to standard recipes, and educate customers on menu items.

Maintain a clean, organized station, handle cash transactions, and support a welcoming atmosphere with accurate order taking and teamwork during busy periods.

Qualifications

• Previous experience as a barista or in a customer service role is preferred.
• Knowledge of coffee preparation and brewing methods.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic math skills for handling cash and transactions.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Prepare and serve high-quality beverages according to standard recipes and customer preferences.
• Maintain cleanliness and organization of the workspace, equipment, and seating areas.
• Greet customers warmly and take orders accurately.
• Provide recommendations and educate customers about menu items and coffee varieties.
• Operate coffee-making equipment and ensure proper maintenance.
• Handle cash and credit transactions efficiently and accurately.
• Collaborate with team members to ensure smooth operations during busy periods.
• Monitor inventory levels and assist in restocking supplies as needed.
• Comply with health and safety regulations.
• Attend training sessions and stay updated on new products and techniques.

Skills

Customer service

Coffee knowledge

Communication

Multi-tasking

Cash handling

Education

High school diploma

Tools

Espresso machines

Milk frothing tools

Job description

Gale Hotel Miami is seeking a friendly Café Gianna Barista to deliver exceptional service while crafting beverages for guests. You will greet guests, prepare coffee and tea to standard recipes, and educate customers on menu items.

Maintain a clean, organized station, handle cash transactions, and support a welcoming atmosphere with accurate order taking and teamwork during busy periods.