CRA Mortgage Specialist — Community Impact & Growth

Fifth Third; Detroit (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Fifth Third Bank in Detroit, MI seeks a Mortgage Loan Originator to originate residential loans from application to closing, with a CRA focus on low-to-moderate income communities. You will build CRA referrals, review guidelines, collect documents, and manage a loan pipeline using LOMAS and Fannie Mae forms; ensure compliance and exceptional customer service.

Strong communication and organizational skills are required, and NMLS registration is expected at employment.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• Knowledge of conventional and/or government lending guidelines.
• Knowledge of residential mortgage processing, underwriting, and closing procedures.
• Familiarity with federal lending regulations governing real estate lending.

Responsibilities

• Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
• Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
• Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
• Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
• Handle employee loans and participate in appropriate Fifth Third‑coordinated functions to promote employee loans.
• Follow defined protocol for escalation of exceptions.
• Take applicant applications by completing Fannie Mae form 1003 on the laptop.
• Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
• Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
• Manage pipeline for all originated loans through closing and complete required management reports.
• Communicate with applicants and/or referral sources by providing timely updates and progress reports.
• Maintain high levels of customer service while managing each applicant’s and support staff’s expectations.
• Attend and participate in all Consumer Lending meetings as required by management.

Skills

Mortgage processing

Customer service

Sales skills

Communication

Organizational skills

Education

High school diploma

Bachelor’s degree preferred

Tools

LOMAS

Job description

Fifth Third Bank in Detroit, MI seeks a Mortgage Loan Originator to originate residential loans from application to closing, with a CRA focus on low-to-moderate income communities. You will build CRA referrals, review guidelines, collect documents, and manage a loan pipeline using LOMAS and Fannie Mae forms; ensure compliance and exceptional customer service.

Strong communication and organizational skills are required, and NMLS registration is expected at employment.