CRA Mortgage Loan Officer

Customers Bancorp Inc; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

A super-community bank in New York seeks a mortgage originator to generate applications, focusing on low-to-moderate income homebuyers. The ideal candidate has a minimum of 3 years of residential mortgage loan origination experience and excels in customer service. Responsibilities include building relationships with Realtors and participating in community education workshops. The role requires knowledge of various loan programs and regulations. A bilingual candidate is preferred. Competitive salary and opportunities for personal development await.

Qualifications

• Minimum of 3 years residential mortgage loan origination experience.
• Knowledge of regulations pertaining to residential mortgage originations.
• Good written and verbal communication skills.
• High level of customer service skills.
• Bilingual in Spanish preferred.

Responsibilities

• Generate residential mortgage applications for homebuyers.
• Develop and enhance Realtor and COI relationships.
• Work with non-profits in homebuyer education workshops.
• Develop productive working relationships with the Doylestown Branch team and other referral sources across the Bank.
• Knowledge of regulations pertaining to residential mortgage originations (Fair Lending, Reg C, Reg Z).

Skills

Residential mortgage loan origination experience

Bilingual in Spanish

Communication skills

Customer service skills

Knowledge of PHFA, FHA, Conventional, VA, and RD loan programs

Tools

Microsoft Word

Microsoft Excel

Encompass

Job description

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.**We get you further, faster.****Focused on you:** We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.**On the leading edge:** We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.**Proven reliability:** We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.**What you’ll do:*** Generate residential mortgage applications for homebuyers in Montgomery, Bucks and Chester Counties, PA with a focus on low-to-moderate income homebuyers* Develop and enhance current Realtor and COI relationships to build application referral sources* Work with non-profits and participate in homebuyer education workshops in Bucks and Chester Counties, PA* Develop productive working relationship with the Doylestown Branch team and other referral sources across the Bank* Knowledge of PHFA, FHA, Conventional, VA and RD loan programs* Good written and verbal communication skills* High level of customer service skills* Keep abreast of industry changes and updates* Knowledge of regulations pertaining to residential mortgage originations such as, but not limited to, Fair Lending, Reg C, Reg Z* Minimum of 3 years residential mortgage loan origination experience* Bilingual in Spanish preferred**Technology Skills:*** Working knowledge of Microsoft – Word and Excel* Exposure to loan operating systems – Encompass a plusCustomers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.### Introduce YourselfIf you don't see an opportunity that fits your experience, please apply here for general consideration.*Founded in 2009, Customers Bank is a super-community bank with $20.3 billion in assets at June 30, 2022. We believe in dedicated personal service for the businesses, professionals, individuals and families we work with. We offer banking and loan services across Florida, Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island and Texas. Customers Bank is a member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation. Customers Bank is an equal opportunity lender. Customers Bank takes pride in delivering extremely high levels of customer service while charging comparatively very low fees; service that makes our clients say, “Wow.” Customers Bank, with its headquarters located in Malvern, Pennsylvania, is a subsidiary of Customers Bancorp, Inc., a bank holding company. The voting common shares of Customers Bancorp, Inc. are listed on the New York Stock Exchange under the symbol CUBI.*