Analyst, AML Analyst

Customers Bank; Malvern (AR); On-site; USD 60,000 - 90,000; Full time

Job summary

Customers Bank is seeking an AML Analyst to ensure compliance with banking regulations, review and report suspicious activity, and stay current on sanctions and AML requirements. The role requires evaluating alerts, conducting research, and documenting results in writing.

Responsibilities include SAR filings, sanctions response, and supporting regulatory expectations. A strong focus on BSA/AML knowledge and collaborative teamwork is essential.

Qualifications

• 2+ years in banking with understanding of general bank products and services.
• Experience documenting AML alerts, case investigations, SAR and non-SAR filings.
• Familiarity with BSA/AML regulations and related compliance.
• ACAMS or CFE or similar AML certifications preferred.

Responsibilities

• Ensure compliance with Bank Secrecy Act, AML regulations, OFAC, and Patriot Act.
• Review system-generated AML alerts and assess impact on processes.
• Prepare and write suspicious activity reports and sanctions responses.
• Maintain up-to-date knowledge of laws and internal policies.

Skills

AML awareness

Banking experience

Document AML alerts

SAR/NSAR filings

AI tools (CoPilot/ChatGPT/Claude)

Microsoft Office (Outlook/Word/Excel)

Education

ACAMS Certification (Preferred)

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

About Customers Bank

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster. Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow. On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead. Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.

Role Overview

What You’ll Do: The AML Analyst will be responsible for ensuring compliance of banking regulations, review and report suspicious activity, stay up to date on sanction alerts and additional regulations as well as conduct necessary research and documenting findings. We are looking for a highly motivated, team player, who thrives in a fast-paced environment. Ensure compliance with Bank Secrecy Act Regulation’s, Anti-Money Laundering related regulations, Office of Foreign Assets Control Regulations and USA PATRIOT Act Regulations. Review system generated alerts, assess impact to AML processes, conduct research as required, and document results in written format. Write suspicious activity reports, address sanctions alerts, and other applicable AML processes in accordance with regulatory expectations and departmental procedures. Maintain current knowledge of laws, regulations, policies, and procedures applicable to the job assignment. Other duties related to BSA compliance may be assigned.

Requirements

• 2+ years in banking with a strong understanding of general bank products and services.
• Ability to multi-task, work independently and as part of a team, establishing cooperative and collaborative working relationships.
• Experience in documenting AML alerts, case investigations, SAR and non-SAR filings.
• Experience in BSA Compliance, Banking, Auditing or Fraud Investigations.
• ACAMS (Preferred) or CFE Certifications, or similar AML or Investigator Certifications.
• Technology Skills: Advanced analytical skills
• Advanced computer skills, including knowledge with Microsoft Outlook, Word, and Excel.
• Familiarity with AI tools such as CoPilot, ChatGPT, or Claude

Equal Opportunity and Diversity

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success.

Step into your future with us! Let’s take on tomorrow.

Company and Locations

Founded in 2009, Customers Bank is a super-community bank with $20.3 billion in assets at June 30, 2022. We believe in dedicated personal service for the businesses, professionals, individuals and families we work with.

We offer banking and loan services across Florida, Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island and Texas.

Customers Bank is a member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation.

Customers Bank is an equal opportunity lender.

Customers Bank takes pride in delivering extremely high levels of customer service while charging comparatively very low fees; service that makes our clients say, “Wow.”

Customers Bank, with its headquarters located in Malvern, Pennsylvania, is a subsidiary of Customers Bancorp, Inc., a bank holding company.

The voting common shares of Customers Bancorp, Inc. are listed on the New York Stock Exchange under the symbol CUBI.