CPS Ongoing Case Manager

Shawano Library; Shawano (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off

9 Paid Holidays

Health Insurance

HSA (Health Reimbursement Account)

Prescription Drug Plan

Gym Membership Discounts

Dependent Flexible Spending Account

Dental Insurance

Disability Insurance

Life Insurance

State Pension Plan

Deferred Compensation (457)

Job summary

Shawano County seeks an Ongoing Child Protective Services Case Manager to secure child safety through case management, investigations, safety planning, and resource coordination. You will manage assigned caseloads, interview families, prepare court paperwork, and maintain thorough records.

Responsibilities include requesting services, evaluating needs, explaining programs, and following up to ensure effective outcomes.

Qualifications

• BSW preferred; or Bachelor's Degree with 1–2 years related experience.
• Requires a valid Wisconsin driver's license.
• Experience in child protective services or related field preferred.

Responsibilities

• Accept requests and referrals for services and determine needs through interviews and home visits.
• Interview clients, evaluate intake information and determine client needs.
• Explain scope of services and discuss client rights and responsibilities.
• Assist in planning services and maintain client contact; modify plans as necessary.
• Prepare studies and recommend appropriate course of action for families.
• Maintain accurate case records and reports.

Skills

Interviewing

Case Management

Documentation

Resource Coordination

Education

Bachelor's Degree in Social Work (BSW)

Job description

W7327 Anderson Ave, Shawano, WI 54166, USA

Job Description

Posted Wednesday, August 19, 2026 at 6:00 AM

Shawano County is organized according to Chapter 59 of the Wisconsin Statutes. The following is the County’s Mission Statement and Policy on Quality:

• Paid Time Off - Earn just under 5 weeks in your first year when working 40 hours/week
• Nine (9) Paid Holidays
• Health Insurance including vision coverage with option of a high or low deductible health insurance plan.
• County-funded Health Reimbursement Account or HSA depending on health plan selection.
• Prescription Drug Plan
• Long and Short-Term Disability
• Critical Illness and Accident Insurance
• Employee Assistance Program
• Life Insurance
• Deferred Compensation (457) Retirement Plans

*It is the policy of Shawano County to recruit and select the most qualified persons for positions in the County's service. Recruitment and selection shall be conducted in an affirmative manner which ensures open competition and provides equal employment opportunity as protected by state or federal law. If you need any accommodations during the recruitment or employment process because of a disability, please notify Human Resources to ensure appropriate accommodations can be made.

Shawano County is pleased to offer our full-time employees (30+ hours/week) a comprehensive benefits package including:

• Paid Time Off - Earn just under 5 weeks in your first year when working 40 hours/week
• Nine (9) Paid Holidays
• Health Insurance including vision coverage with option of a high or low deductible health insurance plan.
• County-funded Health Reimbursement Account or HSA depending on health plan selection.
• Prescription Drug Plan
• Gym Membership Discounts
• Dependent Flexible Spending Account
• Dental Insurance
• Long and Short-Term Disability
• Critical Illness and Accident Insurance
• Employee Assistance Program
• Life Insurance
• State Pension Plan
• Deferred Compensation (457) Retirement Plans

Shawano County is pleased to offer our part-time employees (regularly scheduled to work 24-29 hours/week) a comprehensive benefits package:

• Paid Time Off
• Paid Holidays
• Life Insurance
• State Pension Plan
• Gym Membership Discounts
• Employee Assistance Program

Job Summary

The Ongoing Child Protective Services Case Manager provides case management services directed at ensuring the safety of children. This position has an assigned caseload, interviews families, conducts investigations, creates safety plans, and assists families in securing resources necessary to ensure child safety. This position also prepares paperwork necessary for court appearances.

• Accept requests and referrals for services and determine through interviews, home visits and collateral investigations the range of services needed.
• Interview clients, evaluate intake information and determine client needs.
• Explain the scope of services offered and discuss the client's rights and responsibilities in relation to his/her use of such services.
• Assist in planning services appropriate to client's problems, maintain client contact and review and modify plans as necessary.
• Prepare studies of individuals and families in need of services and recommend and appropriate course of action.
• Maintain accurate and current case records, reports and other types of correspondence.
• Attend in-service training and staff development activities.
• May speak before community groups on specific social problems and services.
• Perform other related duties as required or assigned.

Work Requirements

• Bachelor's of Social Work degree (BSW) from four-year college or university, preferred; or Bachelor's Degree and one to two years related experience and/or training.
• One to two years related experience and/or training; or equivalent combination of education and experience.
• Requires a valid Wisconsin driver's license and adequate insurance as required by County Policy.

W7327 Anderson Ave, Shawano, WI 54166, USA