CPI Site Director Phoenix Clinic

Intermountain Centers; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Career advancement programs

Student loan forgiveness

401k company match

Holiday, PTO and life insurance

Licensure supervision and reimburse

Evidence-based training and oversight

Job summary

Intermountain Centers in Arizona seeks a Site Director to oversee daily operations, ensuring regulatory compliance and strong staff leadership. You will supervise professional, technical and clerical staff and coordinate program services.

You will work closely with Human Resources to recruit, develop, and evaluate staff, handle budget responsibilities, and maintain safety and cleanliness standards at the site. This role requires strong administration, communication, and public relations skills.

Qualifications

• Education – Master’s Degree in a field related to Behavioral Health preferred, but not required.
• Experience – Management experience of 2 years in outpatient administrative supervision.
• Licensure – Behavioral Health licensure not required, but preferred.

Responsibilities

• Provides administrative support, leadership and oversight for site.
• Develops and maintains professional relationships with various officials and professional workers.
• Serves as the central point of contact for program services; provides positive public relations for all programs.
• Working collaboratively with Human Resources, has responsibility for hiring, developing, retaining, evaluating, disciplining and discharging of program staff.
• Consults with supervisor and/or Human Resources as necessary regarding all legal issues, serious programmatic issues, and critical events.
• Provides administrative supervision of assigned supervisory and support staff.
• Fills in for supervisors as needed; is on-call for program emergencies.
• Participates in annual budget preparation and is accountable for site’s adherence to annual budget parameters.
• Follows agency purchasing and accounting procedures; ensures support and program staff do also.
• Ensures program staff receive annual and in-service training, and coaching, on an on-going basis.
• Participates in Management Team meetings, conferences, and other agency-related meetings, as necessary.
• Conducts regular staff meetings for site staff.
• Ensures that cleanliness and safety standards for the site are met, and that appearance of the site and vehicles are maintained.
• Ensures that member files are maintained in accordance with the Organization and contractual standards.
• Ensures that program data is collected through established protocols to document outcome measures.
• Supports the organization’s mission, goals and management decisions; promotes an empirical behavioral model in program services.
• Maintains an approved schedule and acceptable level of attendance.
• Performs other duties as assigned or necessary as they relate to the general nature of the position.

Skills

Leadership

Adaptability

Communication

Customer focus

Ethical principles

Health & safety

Problem solving

Results oriented

Taking initiative

Training

Education

Master’s Degree in Behavioral Health (preferred, but not required)

Bachelor’s degree required

Behavioral Health licensure (not required, but preferred)

Job description

Posted Wednesday, August 19, 2026 at 10:00 AM | Expires Tuesday, October 20, 2026 at 9:59 AM

Looking to build a lasting career? Join a team that is inclusive and embraces all individuals. Intermountain Centers is one of the largest statewide behavioral health and integrated care organizations in Arizona. What does building a lasting career look like?

• Exceptional health, dental, and disability benefits
• Career and compensation advancement programs
• Student loan forgiveness programs
• 401k company match
• Holiday, PTO and employer paid life insurance
• Clinical licensure supervision and reimbursement
• Evidence-based treatment approaches, training, and supervision.

Intermountain Centers and its statewide affiliates are currently recruiting career-minded individuals interested in opportunities within the largest adult and child service continuum in Arizona.

General Summary

The Site Director is responsible for directing the operations of the assigned site(s), ensuring that regulatory standards and administrative policies and procedures are followed. The Site Director acts as a liaison to various agencies and stakeholders. Employees in this classification supervise the work of professional, technical and clerical staff and do other work as assigned.

JOB RESPONSIBILITIES

• Provides administrative support, leadership and oversight for site.
• Develops and maintains professional relationships with various officials and professional workers.
• Serves as the central point of contact for program services; provides positive public relations for all programs.
• Working collaboratively with Human Resources, has responsibility for hiring, developing, retaining, evaluating, disciplining and discharging of program staff.
• Consults with supervisor and/or Human Resources as necessary regarding all legal issues, serious programmatic issues, and critical events.
• Provides administrative supervision of assigned supervisory and support staff.
• Fills in for supervisors as needed; is on-call for program emergencies.
• Participates in annual budget preparation and is accountable for site’s adherence to annual budget parameters.
• Follows agency purchasing and accounting procedures; ensures support and program staff do also.
• Ensures program staff receive annual and in-service training, and coaching, on an on-going basis.
• Participates in Management Team meetings, conferences, and other agency-related meetings, as necessary.
• Conducts regular staff meetings for site staff.
• Ensures that cleanliness and safety standards for the site are met, and that appearance of the site and vehicles are maintained.
• Ensures that member files are maintained in accordance with the Organization and contractual standards.
• Ensures that program data is collected through established protocols to document outcome measures.
• Supports the organization’s mission, goals and management decisions; promotes an empirical behavioral model in program services.
• Maintains an approved schedule and acceptable level of attendance.
• Performs other duties as assigned or necessary as they relate to the general nature of the position.

CORE COMPETENCIES

• Functional Knowledge and Skills - Demonstrates skills and knowledge relevant to one’s own function or work group. Applies current best practices in discipline or specialty area. Stays aware of major developments in discipline or specialty area.
• Adaptability - Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.
• Communication – Communicates in a clear and concise manner using appropriate grammar, pronunciation, and tone to enhance understanding. Effectively transfers thoughts and expresses ideas verbally in individual or group situations; clearly conveys thoughts in writing.
• Customer Focus – Listens to customers (internal and external) and addresses needs and concerns. Keeps customers informed by providing status reports and progress updates. Maintains supportive relationship with customers.
• Ethical Principles - Works collaboratively in a positive way to avoid any conflict of interest that would undermine public trust or the effectiveness of the agency’s programs.
• Health and Safety - Demonstrates knowledge of potential health and safety hazards; promotes and observes health and safety procedures; uses equipment and materials properly.
• Problem Solving: Uses both analytical and creative thinking to identify problems, collect, information, determine the cause, identify and select solutions and implement the best solution.
• Results Oriented - Strives to consistently achieve excellence in all tasks and goals. Maintains focus and perseveres in the face of obstacles. Uses time efficiently and responds quickly and constructively when confronted with challenges. Prioritizes tasks based on importance.
• Taking Initiative - Responds appropriately on own to improve outcomes, processes or measurements. Assumes responsibility and leadership when asked. Takes ownership and accountability for own performance. Seeks out and/or accepts additional responsibilities in the context of the job.
• Training - Understands and applies principles of adult learning to train others in the use of teaching and behavior intervention strategies.

QUALIFICATIONS

• Education – Master’s Degree in a field related to Behavioral Health preferred, but not required. Bachelor’s degree required.
• Experience – Management experience of 2 years in outpatient administrative supervision.
• Licensure – Behavioral Health licensure not required, but preferred.

Regulatory –

• Minimum 21 years of age.
• Arizona Driver’s License, 39-month Motor Vehicle Report and proof of vehicle registration and liability insurance that meets insurance requirements. Must be able to provide own, reliable transportation, if required.
• Must possess Level 1 fingerprint clearance.
• CPR and First Aid certification, if required (Employer provides).

KNOWLEDGE, SKILLS AND ABILITIES

• Language – Comprehension of the English language, verbally and in writing, and the ability to read, write and speak English. Bilingual Spanish/English preferred.
• Technology – Computer literacy to include working knowledge of Microsoft Office Systems, Word, Outlook and Excel application; ability to utilize Electronic Health Record (EHR).

PHYSICAL DEMANDS

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform.

• Physical: Sufficient physical ability and mobility to work in an office, school or community setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist: to lift, carry, push, and/or pull light to moderate amount of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard or laptop; and to verbally communicate to exchange information. Ability to provide services in homes or locations in the community which may not be adapted for accessibility.
• Ability to drive a vehicle.
• Vision: See in the normal visual range with or without correction or accommodation.
• Hearing: Hear in the normal audio range with or without correction or accommodation.

DISCLAIMER:The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Intermountain Centers is an equal opportunity employer. Intermountain Centers does not discriminate based on age, ethnicity, race, sex, gender, religion, national origin, creed, tribal affiliation, ancestry, gender identity, sexual orientation, marital status, genetic information, veteran status, socio-economic status, claims experience, medical history, physical or intellectual disability, ability to pay, source of payment, mental illness, and/or cultural and linguistic needs, as well as any other class protected by law.