CPI Counselor Phoenix Clinic

Intermountain Centers; Phoenix (AZ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

401k match

Student loan forgiveness

Job summary

Intermountain Centers is seeking a Counselor to provide a range of counseling services to members with mental illness, addiction disorders, or trauma effects. You will work with the treatment team to support recovery goals and coordinate care plans.

The role emphasizes collaboration, patient advocacy, and adherence to HIPAA policies, with responsibilities including program evaluation and outreach to community resources. A Master’s degree and public behavioral health experience are required.

Qualifications

• Master’s degree required in counseling, social work, psychology, or related field.
• Minimum 2 years of experience in public behavioral health.
• Licensure: N/A.

Responsibilities

• Evaluate member’s mental condition through interviews, observation or assessments.
• Guide members in developing skills or strategies in individual or group sessions.
• Coordinate with the treatment team to develop care plans.
• Refer members to community resources or to specialists as necessary.
• Ensure HIPAA privacy and security compliance in daily work.
• Meet productivity expectations: 440 units monthly (22 hours weekly).

Skills

Counseling skills

Communication skills

Interpersonal skills

Cultural competency

Education

Master’s degree in Counseling/Social Work/Psychology

2+ years in public behavioral health

Tools

EHR system

Microsoft Office

Job description

Posted Friday, August 21, 2026 at 10:00 AM | Expires Sunday, October 25, 2026 at 9:59 AM

Looking to build a lasting career? Join a team that is inclusive and embraces all individuals. Intermountain Centers is one of the largest statewide behavioral health and integrated care organizations in Arizona. What does building a lasting career look like?

• Exceptional health, dental, and disability benefits
• Career and compensation advancement programs
• Student loan forgiveness programs
• 401k company match
• Holiday, PTO and employer paid life insurance
• Clinical licensure supervision and reimbursement
• Evidence-based treatment approaches, training, and supervision.

Intermountain Centers and its statewide affiliates are currently recruiting career-minded individuals interested in opportunities within the largest adult and child service continuum in Arizona.

General Summary:

Functions as a provider of counseling services for members of the organization. In this capacity, the incumbent is responsible for providing a variety of counseling services to members with mental illness, addiction disorders, and/or trauma effects. The Counselor will work in conjunction with the treatment team to provide a continuum of services designed to aid in the member’s recovery goals. The Counselor may also be part of a team assigned to each member to ensure strong clinical care and coordination.

JOB RESPONSIBILITIES:

• Evaluate member’s physical or mental condition through interviews, observation or assessments.
• Guide members in the development of skills or strategies, individually or in group sessions, to assist in overcoming dependencies, identifying problems, adjusting to life, and making changes.
• Evaluate the effectiveness of counseling programs on member’s progress in resolving identified problems and moving towards defined objectives.
• Plan, organize or lead structured programs of counseling, work, study, recreation or social activities for members, including programs to prevent substance abuse, improve community health or counseling services.
• Collaborate with other staff members to coordinate member care and develop treatment plans.
• Refer members to community resources or to specialists as necessary.
• Act as member’s advocate to coordinate required services or to resolve emergency problems in crisis situations.
• Counsel family members to assist them in understanding, dealing with or supporting members.
• Meet with families, probation officers, police or other interested parties to exchange necessary information during the treatment process.
• Gather information about community mental health needs or resources that could be used in conjunction with therapy.
• Coordinate or direct employee workshops, courses or training about mental health issues.
• The therapist will be responsible for the coordination of substance disorder group’s reviews and signs off on assessments, service plans and discharge summaries within 24 hours of receiving the documents in the electronic health record.
• Responsible for following any policies, procedures, and controls established by the organization, the HIPAA Privacy Officer, and/or the HIPAA Security Officer regarding access to, protection of, and the use of the PHI.
• Must meet productivity expectations of providing 440 units monthly (22 hours weekly).
• Performs other related duties as assigned or necessary as it relates to the general nature of the position.

CORE COMPETENCIES

Functional Knowledge and Skills - Demonstrates skills and knowledge relevant to one’s own function or work group. Applies current best practices in discipline or specialty area. Stays aware of major developments in discipline or specialty area.

Adaptability - Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Communication – Communicates in a clear and concise manner using appropriate grammar, pronunciation, and tone to enhance understanding. Effectively transfers thoughts and expresses ideas verbally in individual or group situations; clearly conveys thoughts in writing.

Customer Focus – Listens to customers (internal and external) and addresses needs and concerns. Keeps customers informed by providing status reports and progress updates. Maintains supportive relationship with customers.

Ethical Principles - Works collaboratively in a positive way to avoid any conflict of interest that would undermine public trust or the effectiveness of the agency’s programs.

Health and Safety - Demonstrates knowledge of potential health and safety hazards; promotes and observes health and safety procedures; uses equipment and materials properly.

Inclusiveness- Demonstrates awareness and respect of cultural and individual values. Appreciates and leverages the strengths of others to accomplish goals. Listens to ideas from others, even when different from own. Is careful to ensure all sides are heard before reaching a conclusion.

Interpersonal Relationships - Considers and responds appropriately to the needs and capabilities of different people in different situations; is tactful, compassionate and sensitive, and treats others with respect.

Problem Solving: Uses both analytical and creative thinking to identify problems, collect information, determine the cause, identify and select solutions and implement the best solution.

Results Oriented - Strives to consistently achieve excellence in all tasks and goals. Maintains focus and perseveres in the face of obstacles. Uses time efficiently and responds quickly and constructively when confronted with challenges. Prioritizes tasks based on importance.

Taking Initiative - Responds appropriately on own to improve outcomes, processes or measurements. Assumes responsibility and leadership when asked. Takes ownership and accountability for own performance. Seeks out and/or accepts additional responsibilities in the context of the job.

QUALIFICATIONS

• Education – Master’s level or higher in Counseling, Social Work, Psychology, or related field preferred.
• Experience – No fewer than 2 years of experience working in the public behavioral health system (preferably with members with SMI).
• License- N/A.

Regulatory

• o Minimum 18 years of age.
• o Arizona Level One Fingerprint Clearance Card (must possess upon hire and maintain throughout employment).
• o CPR, First Aid & AED certification, if required (must possess upon hire and maintain throughout employment).
• o Valid Driver’s License, 39-month Motor Vehicle Report and proof of vehicle registration and liability insurance that meet company insurance requirements, if required.
• o Negative TB test result, if required (Employer provides).

KNOWLEDGE, SKILLS AND ABILITIES

• Comprehension of the English language, verbally and in writing, and the ability to read, write and speak English.
• Technology – Computer literacy to include working knowledge of Microsoft Office Systems, Word, Outlook and Excel application; ability to utilize Electronic Health Record (EHR).
• Knowledge - Understanding of culturally and ethnically diverse members and families. Experience understanding various evidence-based models and theories. Strong knowledge of wellness, recovery and self-help.
• Communication - Effective communication and written skills are essential

PHYSICAL DEMANDS

Physical: Sufficient physical ability and mobility to work in an office, school or community setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist: to lift, carry, push, and/or pull light to moderate amount of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard or laptop; and to verbally communicate to exchange information. Ability to provide services in homes or locations in the community which may not be adapted for accessibility.

Ability to drive a vehicle.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Questions about this position? Contact us at [e-mail] .

Intermountain Centers is an equal opportunity employer. Intermountain Centers does not discriminate based on age, ethnicity, race, sex, gender, religion, national origin, creed, tribal affiliation, ancestry, gender identity, sexual orientation, marital status, genetic information, veteran status, socio-economic status, claims experience, medical history, physical or intellectual disability, ability to pay, source of payment, mental illness, and/or cultural and linguistic needs, as well as any other class protected by law.