CPI Care Coordinator Phoenix

Intermountain Centers; Phoenix, Northern (AZ, KY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Career advancement programs

Student loan forgiveness

401k company match

Holiday, PTO and employer paid life保险

Job summary

Intermountain Centers in Arizona is seeking a Care Coordinator to join the largest statewide behavioral health and integrated care team. You will manage members' whole health through an integrated case management model, develop individual service plans, and coordinate services across disciplines to support treatment goals.

The role emphasizes documentation, collaboration with primary care providers, adherence to HIPAA, and compassionate advocacy.

Qualifications

• Bachelor’s degree in a field related to behavioral health, social work, or equivalent.
• Associate’s degree plus 2 years related experience.
• High school diploma with 4+ years behavioral health experience.

Responsibilities

• Observe members, listen to concerns, and record observations.
• Document concerns related to member’s behavior in clinical records.
• Supports agency’s mission, goals, and management decisions.
• Monitor health and safety of members and report concerns to staff.
• Maintain and update member records and treatment plans.
• Develop individualized service plans with time-specific actions.
• Complete progress notes using billing codes and meet engagement expectations.
• Collaborate with primary care and interdisciplinary team.
• Advocate for members to access needed resources.

Education

Bachelor’s degree in behavioral health, social work or related field

Associate’s degree in behavioral health or related field

High School diploma with 4+ years behavioral health experience

Job description

Looking to build a lasting career? Join a team that is inclusive and embraces all individuals. Intermountain Centers is one of the largest statewide behavioral health and integrated care organizations in Arizona. What does building a lasting career look like?

• Exceptional health, dental, and disability benefits
• Career and compensation advancement programs
• Student loan forgiveness programs
• 401k company match
• Holiday, PTO and employer paid life insurance
• Clinical licensure supervision and reimbursement
• Evidence-based treatment approaches, training, and supervision.

Intermountain Centers and its statewide affiliates are currently recruiting career-minded individuals interested in opportunities within the largest adult and child service continuum in Arizona.

GENERAL SUMMARY: In this role, the Care Coordinator will be responsible for utilizing an integrated case management model that includes assessment, planning, implementation, and monitoring. The Care Coordinator is responsible for the management of the member’s whole health and will provide the services and coordination that are needed/requested. The Care Coordinator will be responsible for encountering services within the Electronic Health Record.

JOB RESPONSIBILITIES

• Observe members, listen to concerns, and record the observations.
• Document and/or report any areas of concerns related to the member’s behaviors/interactions in clinical records per policy.
• Supports agency’s mission, goals, and management decisions.
• Monitor the health and safety of members, the signs, and symptoms of their mental illness, reporting any concerns to the appropriate staff in accordance with reporting policies.
• Exhibits professionalism and positive role modeling for members, peers, and outside groups/visitors.
• Ability to accurately read, record and interpret information, including assessments, measures, and diagnostic criteria.
• Provide services and coordination based on member needs/requests.
• Work effectively with the member’s support system, and clinical/therapeutic groups.
• Act as an advocate and liaison for member’s access to resources to support service plan goals.
• Participates in individual and team supervisions as required by licensing, agency, funding source or as requested by supervisor.
• May be required to transport members in personal or company vehicles.
• Identify appropriate providers and facilities through the continuum of care and communicate with an interdisciplinary team to develop and maintain positive working relationships with members, families, and providers.
• Work collaboratively with primary care health care professionals and interdisciplinary team to offer individualized assistance with improving and maintaining quality member care.
• Maintain and update member records, including assessments and treatment plans.
• Develop "individual" service plans that are time specific and action oriented.
• Completes progress notes using the appropriate covered service billing codes and meets engagement/unit expectations.
• Completes all training required by licensing, agency, and funding source or as requested by supervisor.
• Explore community resources to seek alternative options.
• Monitor and evaluate the effectiveness of the individual service plan.
• Responsible for following any policies, procedures, and controls established by the organization, the HIPAA Privacy Officer, and/or the HIPAA Security Officer regarding access to, protection of, and the use of the PHI.
• Maintains an approved schedule, and acceptable level of attendance.
• This position requires the ability and mobility to perform physical de-escalation techniques as necessary, and to take and pass a physical de-escalation exam. This includes the ability to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist: to lift, carry, push, and/or pull a moderate amount of weight.
• Performs other related duties as assigned or necessary as they relate to the general nature of the position.

QUALIFICATIONS

• Bachelor’s degree in a field related to behavioral health, social work etc.OR
• Associate’s degree in a field related to behavioral health, social work etc. AND 2-years related experienceOR
• H.S diploma and 4 -years behavioral health related experience

REGULATORY

• Minimum 18 years of age.
• DPS Level I fingerprint clearance (must possess upon hire and maintain throughout employment).
• CPR, First Aid, AED certification, if required (must possess upon hire and maintain throughout employment).
• Current, valid Arizona Driver’s License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirements, if required.

Intermountain Centers is an equal opportunity employer. Intermountain Centers does not discriminate based on age, ethnicity, race, sex, gender, religion, national origin, creed, tribal affiliation, ancestry, gender identity, sexual orientation, marital status, genetic information, veteran status, socio-economic status, claims experience, medical history, physical or intellectual disability, ability to pay, source of payment, mental illness, and/or cultural and linguistic needs, as well as any other class protected by law.