CPI Investigation Worker Trainee After Hours Response

Department-of-Family-and-Protective-Services; Houston (TX); On-site; USD 43,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid vacation

Dental, vision and life insurance

Flexible spending accounts

Employee discounts

Job summary

Department of Family and Protective Services (DFPS) in Houston is seeking CPI Investigation Worker Trainee to join the protective services team. This mobile, field-based role requires visiting homes, schools, and community sites to assess child safety and respond to reports of alleged abuse or neglect.

As a CPI Investigator, you will interview children and families, coordinate with schools, medical professionals, law enforcement, and courts, and complete extensive documentation.

Qualifications

• Investigators respond to reports of alleged child abuse or neglect.
• Gather and assess information, evaluate child safety and future risk.
• Work with families to address concerns and reduce future harm.

Responsibilities

• Mobile, field-based position where the work occurs where children and families live, learn, and receive services.
• Interviewing children and families, coordinating with schools, medical professionals, law enforcement, attorneys, and courts.
• Responding to urgent safety concerns and completing extensive documentation.
• Work in the field; may be required to work from an office location when directed.

Job description

Posting ID22438-Posted10/16/2026-Dept of Family & Protectve Svc-CPS Investigations Region 6A-Protective Services-Not Eligible for Telework-3000 - 4999 per month

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance —at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

Functional Title:CPI Investigation Worker Trainee After Hours Response
Job Title:CPI INV Trainee Spec I
Agency:Dept of Family & Protectve Svc
Department:CPS Investigations Region 6A
Posting Number:22438
Closing Date:10/30/2026
Posting Audience:Internal and External
Occupational Category:Protective Services
Salary Range:$3,816.65-$5,372.41
Pay Frequency: Monthly
Salary Group:TEXAS-B-17
Shift:Day
Additional Shift:None
Telework:Not Eligible for Telework
Travel:Up to 85%
Regular/Temporary:Regular
Full Time/Part Time:Full time
FLSA Exempt/Non-Exempt:Nonexempt
Facility Location:
Job Location City:HOUSTON
Job Location Address:2525 MURWORTH
Other Locations:None
MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1
5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12

Brief Job Description:

Child Protective Investigations (CPI), Family Investigations and Alternative Response (FIAR) Investigators play a critical role in protecting children and strengthening families. Investigators respond to reports of alleged child abuse or neglect, gather and assess information, evaluate child safety and future risk, and work with families to address concerns and reduce the likelihood of future harm. They are responsible for making informed decisions that can significantly impact the lives of children and families.

This is a mobile, field‑based position where the work occurs where children and families live, learn, and receive services. Investigators spend much of their time in homes, schools, hospitals, childcare facilities, law enforcement agencies, courts, and other community locations. This is not a traditional office job and is not a work‑from‑home position. The core responsibilities of the job require regular face‑to‑face contact with children, families, caregivers, and community partners. While technology supports the work, the work itself happens in the field. Employees may also be required to work from an office location when directed by their supervisor.

The position requires flexibility, sound judgment, and the ability to adapt to rapidly changing circumstances. A typical day may involve interviewing children and families, coordinating with schools, medical professionals, law enforcement, attorneys, and courts, responding to urgent safety concerns, and completing extensive documentation. Investigators must quickly absorb, assess, and