Courtyard Stafford Quantico - Front Desk Agent

Aimbridge Hospitality; Stafford (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Disability income

Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

A Courtyard Stafford Quantico property role for a Front Desk Agent, located near Quantico VA, offering frontline guest services and hospitality excellence. You will warmly welcome guests and manage seamless check-ins and departures, striving to create memorable stays.

The position requires strong communication, problem-solving, and multitasking abilities, with experience in hotel software and MS Office preferred. Join a team committed to guest satisfaction and smooth, efficient operations.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm welcomes, smooth check-ins, and friendly farewells to guests.
• Communicate clearly with guests and team to ensure smooth operations.
• Think quickly to resolve issues and turn potential hiccups into positive outcomes.
• Manage reservations, check-ins, check-outs, and financial details with accuracy.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma

Hotel software knowledge

Tools

Microsoft Office

Hotel management software

Job description

Front Desk Agent

Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

As far as hotels near Quantico VA, the elegant Courtyard Stafford Quantico is one of the most welcoming Marriott properties. Our inviting facilities and interactive lobby are located near the Potomac Point Winery, the Quantico FBI Academy and provides adequate Quantico Marine Base lodging. Just off of 1-95 at exit 148, our awesome amenities will keep guests coming back. Perks like free Wi‑Fi, an indoor pool and spacious suites with walk‑in showers will keep travelers satisfied throughout their stay at our hotel. Our Courtyard Marriott hotel also features a Bistro which serves healthy, reasonably priced breakfast and evening fare with cocktails. For meetings, we have a 704 sq. ft. space located near our fabulous outdoor space with comfortable, inviting seating. Stafford-Quantico is also located in close proximity to the nation's capitol, Washington D.C.

Application deadline for Colorado positions: 12/23/25