Courtyard Fort Lauderdale Beach - Front Desk Agent

Aimbridge Hospitality; Fort Lauderdale (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

401k retirement plan

Paid Time Off

Employee Assistance Program

Job summary

A Front Desk Agent role at Aimbridge Hospitality in Fort Lauderdale invites you to deliver exceptional guest experiences at the beachfront Courtyard by Marriott Fort Lauderdale Beach. You’ll welcome guests, manage check-ins/outs, and handle requests with a friendly, professional approach.

Strong interpersonal skills and familiarity with hotel software are valued as you support reservations and daily front-desk operations to ensure memorable stays for guests visiting the area.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest service superstar: provide warm vibes and top-tier service to guests.
• Communication champ: convey messages clearly and confidently with guests and team.
• Quick-thinking problem solver: respond quickly to issues to ensure smooth experiences.
• Multitasking marvel: manage reservations, check-ins/outs, and financial details efficiently.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

This beachfront Fort Lauderdale, Florida hotel is located across from Fort Lauderdale Beach and the Atlantic Ocean. The hotel offers on-site dining at Bubba Gump Shrimp Company, Sea Breeze Poolside Bar, and The Bistro. Las Olas entertainment district is within walking distance. Guest rooms at the Courtyard Fort Lauderdale Beach offer free high-speed internet access and a flat-screen LCD TV. The rooms also provide a small refrigerator and a coffee maker. Select rooms are equipped with a living area with a sofa bed. A fitness center and an outdoor pool are on-site at the Fort Lauderdale Beach Courtyard by Marriott. The hotel offers Starbucks coffee in The Bistro, and laundry facilities are on site. Fort Lauderdale/Hollywood International Airport is a short drive from the Courtyard by Marriott Fort Lauderdale Beach. The Fort Lauderdale Aquatic Center is also within driving distance of the hotel.