Courtyard Dayton University Of Dayton - Housekeeper Lead

Aimbridge-Hospitalit; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical/Dental/Vision

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

The Courtyard Dayton University Of Dayton, operated by Aimbridge Hospitality, is hiring a Housekeeper Lead. You will supervise routine cleaning, maintain guest rooms, hallways, and public areas, and serve as the primary point of contact for the housekeeping team.

Responsibilities include leading daily cleaning duties, stocking supplies, and ensuring adherence to brand standards and safety procedures. Prior supervisory experience and strong communication are preferred.

Qualifications

• High School diploma or equivalent preferred.
• Supervisory/leadership experience desirable.
• Strong attention to detail and accuracy.
• Effective verbal and written communication.
• Ability to work under pressure in a fast-paced hotel environment.

Responsibilities

• Approach guests and employees with a friendly, service-oriented manner.
• Maintain regular attendance per hotel scheduling.
• Maintain high standards of personal appearance and grooming per brand standards.
• Comply with Aimbridge Hospitality standards to ensure safe, efficient operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete pre-cleaning duties, including guest supplies and linen for cart setup.
• Remove all trash and dirty linen from guest rooms.
• May assist with inspecting rooms and supervising room attendant duties.
• Perform other tasks as assigned by the supervisor or manager.

Skills

Leadership experience

Attention to detail

Effective communication

Problem solving

Ability to work under pressure

Education

High School diploma or equivalent

Job description

Courtyard Dayton University Of Dayton - Housekeeper Lead Aimbridge Hospitality

Address 2006 South Edwin C Moses Boulevard, Dayton, OH, 45417, US

Schedule Full time

Job Type Regular

Description

AHousekeeper Lead will perform the same duties as a Housekeeper, but also serve as the primary point of contact for questions and/or be assigned special projects. In addition to serving as a lead, this role is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Supervisory and/or leadership experience is desirable.
• This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.

JOB RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• May assist with inspecting rooms and/or providing oversight of room attendant duties, as requested.
• Perform other tasks/jobs as assigned by the supervisor or manager.

Access to back of house areas of the hotel and sensitive information

Interact and occasionally have unsupervised contact with guests and/or colleagues

Access and control to sensitive areas in the hotel premises, including Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets

Maintain a high level of trust and responsibility

Represent the company with certain level of reputation and good character as well as exercise sound judgement

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Maintain your momentum at Courtyard Dayton-University of Dayton. Our modern hotel in Dayton, OH offers stylish rooms, productive work areas, an indoor pool, and inviting social spaces to make the most of your time during your stay. Recharge in our spacious rooms and suites with free Wi-Fi, large desks, and signature plush Marriott bedding. Stay satisfied at the Bistro, our on-site restaurant serving balanced breakfast and dinner options, Starbucks coffee, and signature cocktails in the evenings. Stay fit in our fitness center, make a splash in our indoor pool, or just enjoy a cocktail in our Fireside Lounge. Our hotel is near The University of Dayton and close to area businesses including GE, Kettering Health and Taylor Communications. Find us minutes from attractions including Dayton Convention Center, Dayton Art Institute, Schuster Performing Arts Center, the eclectic Oregon District, Dayton Live Theater District and Wright Patterson Air Force Base and Museum. Whatever brings you to town, enjoy your stay. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture-we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!