Courtyard Anaheim Convention Center - Front Desk Agent

Aimbridge Hospitality; Anaheim (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality in Anaheim, California, is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and memorable guest experiences at our Courtyard Anaheim Resort/Convention Center. The position is full-time with a competitive benefits package and daily pay options.

You will handle reservations, guest requests, and inquiries using hotel management software and Microsoft Office, staying professional and friendly to ensure every guest feels valued during their stay.

Qualifications

• High school diploma or equivalent preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Guest Service Superstar: warm welcomes, smooth check-ins, and friendly farewells.
• Communication Champ: clearly coordinate with guests and team.
• Quick-Thinking Problem Solver: handle issues promptly to ensure guest satisfaction.
• Multitasking Marvel: manage reservations, check-ins/outs, and financial details.

Job description

Compensation $21.00/hour

Schedule Full time

Job Type Regular

Description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message across-clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Boasting a convenient location on Harbor Blvd., our hotel offers easy access to the Anaheim Convention Center as well as world-famous destinations. Visitors can make memories that last a lifetime at DISNEYLAND® Resort, just two blocks away, or spend the day collaborating at the convention center. After a day filled with thrill rides or productive sessions, guests can come home to one of our spacious hotel rooms or family suites with bunk beds. Free high-speed Wi-Fi and flat-panel TVs ensure entertainment is always at their fingertips. Whether looking for a Starbucks® drink before guests hit the theme parks or enjoying a meal after a busy day, The Bistro has everyone covered. We invite travelers will kick back and unwind in true California fashion at Courtyard Anaheim Resort/Convention Center.