Courtesy Patrol - Overnight

Planned Companies; Oakland (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies in San Francisco, CA is seeking a dedicated Community Patrol Officer to safeguard residential and commercial properties. This is an unarmed role with emphasis on customer service, vigilance, and proactive communication during patrols.

You will conduct routine patrols, observe and report hazards, assist residents and staff, enforce community rules with professionalism, and coordinate with emergency responders as needed.

Qualifications

• Experience in security or customer service preferred.
• Strong observational and communication skills.
• Ability to stay calm and professional in stressful situations.
• Knowledge of de-escalation techniques and conflict resolution strategies.
• Must be able to walk, stand, and drive for extended periods.

Responsibilities

• Conduct regular foot and vehicle patrols to monitor premises for safety and security concerns.
• Observe, document, and report any unusual activity, maintenance issues, or safety hazards.
• Provide assistance to residents, guests, and employees, including directions and inquiries.
• Enforce community rules and policies professionally and respectfully.
• De-escalate conflicts and handle minor disturbances, contacting emergency services when necessary.
• Collaborate with local law enforcement and emergency responders as needed.
• Maintain a detailed log of daily activities and incidents.
• Assist in emergency situations, including fire alarms, medical emergencies, and evacuations.
• Conduct security checks on doors, windows, and access points to ensure property integrity.

Skills

Security experience

Observational skills

Communication skills

De-escalation techniques

Calm under pressure

Walk/drive ability

Job description

Planned Companies –Patrol – Job Description

Schedule: Sunday-Thursday 9:00 pm - 5:45 am

Location: San Francisco, CA.

Payrate: $24/hr.

Summary

We are seeking a dedicated and observant Community Patrol Officer to enhance the safety and security of our residential and commercial properties. In this role, you will conduct routine patrols, observe and report suspicious activities, and provide a reassuring presence for residents, visitors, and staff. As an unarmed officer, your focus will be on customer service, conflict de-escalation, and maintaining a safe environment through vigilance and proactive communication.

Primary Job Responsibilities

• Conduct regular foot and vehicle patrols to monitor premises for safety and security concerns.
• Observe, document, and report any unusual activity, maintenance issues, or safety hazards.
• Provide assistance to residents, guests, and employees, including offering directions and responding to inquiries.
• Enforce community rules and policies professionally and respectfully.
• De-escalate conflicts and handle minor disturbances, contacting emergency services when necessary.
• Collaborate with local law enforcement and emergency responders as needed.
• Maintain a detailed log of daily activities and incidents.
• Assist in emergency situations, including fire alarms, medical emergencies, and evacuations.
• Conduct security checks on doors, windows, and access points to ensure property integrity.

Requirements

• Prior experience in security, law enforcement, or customer service preferred.
• Strong observational and communication skills.
• Ability to remain calm and professional in stressful situations.
• Knowledge of de-escalation techniques and conflict resolution strategies.
• Must be able to walk, stand, and drive for extended periods

Benefits

• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.