Courtesy Patrol (Overnight)

Stratton Amenities; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Stratton Amenities is seeking a professional security guard to join our team in Atlanta, GA. The Security Associate will maintain a safe environment for residents, visitors and staff and protect community property through proactive patrols and vigilant observation.

You will answer phones with etiquette, greet guests, assist staff and residents, and document incidents while preserving confidentiality. A high school diploma, 21+ age, and active security license are required; prior security

Qualifications

• Must display neat, professional appearance and excellent customer service.
• Ability to handle both routine and crisis situations calmly and efficiently.
• Stand and/or walk for the majority of the shift; read and understand procedures.

Responsibilities

• Ensures safety and well-being of residents and employees.
• Patrols the facility on foot and responds to incidents appropriately.
• Greets guests, answers questions and assists visitors and staff.
• Professionally handles phone inquiries and follows etiquette protocol.
• Maintains confidential reports and assists with entering/exiting residents and vehicles.
• Responds to alarms and coordinates with appropriate departments.
• Conducts interior and exterior rounds and provides escorts when needed.

Skills

Customer service

Communication

Professionalism

Crisis handling

Written and oral communication

Education

High school diploma

21+ age

Active security license

Job description

Atlanta, United States | Posted on 06/16/2026

Stratton Security is a customer service and hospitality minded company seeking more professional security guards to join our team.

Who You Are:

Extremely professional, responsible, and experienced individual. The Security Associate is responsible for maintaining a safe and secure environment for residents, visitors, staff and protecting community property.

Responsibilities and Duties

• Ensures the safety and well-being of residents and employees.
  
• Ensures the facility is provided with high quality security services to protect people and property
  
• Patrols the facility on foot
  
• Handles security issues or emergency situations appropriately
  
• Professionally answers phones using our phone etiquette protocol
  
• Greets guests and employees in a cheerful and welcoming manner
  
• Builds, improves and maintains effective relationships with both client employees and guests
  
• Answers questions and assists guests and employees
  
• Responds to fire, panic, and smoke alarms; notifying appropriate departments and agencies where necessary.
  
• Responds to apartment calls.
  
• Maintains reports and records; assure confidentiality of resident information.
  
• Assists residents and visitors entering and exiting vehicles when possible.
  
• Performs security lock procedures on apartments when required.
  
• Conducts interior and exterior rounds of Westminster property.
  
• Provides escorts to and from parking areas when required or as requested.
  

Qualifications and Skills

• Neat and professional appearance
  
• Must display exceptional customer service and communication skills
  
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
  
• Previous Security Guard experience preferred.
  
• Position requires standing and/or walking for the majority of the shift.
  
• High school diploma or equivalent required
  
• At least 21 years of age
  
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
  
• Must be able to read and understand all operating procedures and instructions
  

As a condition of continued employment, employee must maintain current active status of all required License at all times.

Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.