Courtesy Patrol Officer

Siegel Group Nevada; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Siegel Group is seeking a Courtesy Patrol Officer to monitor property activity, enforce rules, and maintain safety across Siegel Select Knoxville and related properties. The role emphasizes vigilance, timely reporting, and coordination with management and law enforcement as needed.

Ideal candidates will have a high school diploma or equivalent and up to two years of security experience, with the ability to obtain a valid security license and the necessary equipment.

Qualifications

• License: Able to obtain a valid security license in applicable jurisdictions.
• Equipment: Able to obtain a security belt, handcuffs, flashlight, and pepper spray.
• Education: High school diploma or equivalent.
• Experience: Two years’ experience in security strongly preferred.

Responsibilities

• Observe and report property activity, document use of force, law enforcement activity, guest injury, and property damage.
• Maintain a daily activity report documenting patrol, guest communication, property violations, safety concerns, light survey, vacancy inspections, and additional information.
• Receive calls from management related to changes in operations, service, or general communication.
• Sweep, mop or vacuum floors on an ongoing basis.
• Read and follow all security procedures and protocols at all times.
• Attend all required continued training.
• Other duties as assigned.

Skills

Observation

Reporting

Safety awareness

Resident interaction

Education

High School Diploma or Equivalent

Job description

Job Details

Job Location: Siegel Select Knoxville - Knoxville, TN 37921

Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate.

Role Summary

The Courtesy Patrol Officer is responsible to observe and report all incidents that occur on their property or properties they are assigned. CPO's are also responsible for enforcing all property rules and regulations and up channel all concerns to either property management and/or Law Enforcement as necessary for the overall safety and security of all residents and property.

Responsibilities

• Observe and report property activity, utilize incident report to document use of force, law enforcement activity, guest injury, and property damage
• Maintain a daily activity report which documents patrol, guest communication, property violations, safety concerns, light survey, vacancy inspections, and additional information
• Receive calls from management related to changes in operations, service, or general communication
• Sweep, mop or vacuum floors on an ongoing basis
• Read and follow all security procedures and protocols at all times
• Attend all required continued training
• Other duties as assigned

Qualifications

• Able to obtain a valid security license in applicable jurisdictions
• Able to obtain a security belt, handcuffs, flashlight, and pepper spray
• High school diploma or equivalent
• Two years’ experience in security strongly preferred
• Legally able to work within State and Federal guidelines

Physical Requirements / Working Conditions

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting, and carrying up to 40 pounds
• Constant face-to-face interactions with customers
• Ability to multi-task and remain positive in busy working conditions
• Schedule flexibility including nights and weekends
• Comply with the brand and Company uniform and hygiene policies
• Fun, dynamic environment
• Sitting, standing, kneeling, walking