Courtesy Officer - 333 on the Park

Timberland Partners; Saint Paul (MN); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Health Insurance (Company Paid Option)

Dental

Vision

Company Paid Life Insurance

Short Term Disability

401K with Company Match

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Company Paid Long Term Disability

Rent Discount

Paid Time Off

Paid Holidays

Educational Assistance

Verizon Discounts

Sherwin Williams Discounts

Employee Assistance Program (EAP)

Job summary

Timberland Partners in Saint Paul, MN, is seeking a Courtesy Officer for the 333 on the Park community to maintain a safe environment overnight. You will monitor camera systems, patrol the property, and address resident concerns as needed.

Schedule includes Thursday 12am–4am and Thursday–Saturday 6pm–6am, with duties such as investigating incidents, logging reports, and assisting residents per policies. Prior security or customer service experience is preferred; bilingual skills are a plus.

Qualifications

• Customer service experience strongly preferred.
• Facility security experience strongly preferred.
• Integrity, a positive attitude, and be self-directed and independent.
• Ability to appropriately and professionally handle conflict and defuse situations.
• Interact positively and professionally with residents, guests, vendors, guarantors, etc.
• Knowledge of Fair Housing regulations.

Responsibilities

• Patrolling the property.
• Protecting the property from theft, vandalism, disturbances, accidents, etc.
• Patrol public areas to detect fires, unsafe conditions, noise violations, overcrowding or large gatherings, etc.
• Detect signs of intrusion and ensure the patrol of doors and gates around the community.
• Monitor and authorize entrance and departure of visitors and vendors, make sure they have the appropriate escort.
• Communicates openly and frequently with the Property Manager.
• Investigates and writes reports to document accidents, incidents, suspicious activities, and fire hazards, and other courtesy patrols related situations on a nightly basis, beginning at the start of each shift.
• Provide any needed assistance to residents and/or visitors according to policies and procedures.
• Assist residents in package tracking.

Skills

Customer service

Security experience

Bilingual (desirable)

Job description

We are looking for a Courtesy Officer for our 333 on the Park location. This community has 134 units and is located in the lowertown area of downtown St. Paul, MN. As the Courtesy Officer you are responsible to ensure a safe environment is maintained. You must be comfortable working alone overnight while monitoring camera systems, patrolling the apartment property, addressing resident concerns, and completing other tasks as needed.

• $20/hr + opportunity for incentive/bonus pay
• Health Insurance (Company Paid Option), Dental, and Vision
• Company Paid Life Insurance
• Short Term Disability
• 401K with Company Match
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Company Paid Long Term Disability
• Rent Discount
• Paid Time Off and Paid Holidays
• Educational Assistance
• Verizon & Sherwin Williams Discounts
• Employee Assistance Program (EAP)
• One Company Culture: we all come from different backgrounds and bring a variety of unique experiences to the table. It is that diversity of perspectives and opinions that drive us to be better. Working together is what drives us forward!

Schedule:

Thursday 12am - 4am, Thursday - Saturday 6pm - 6am

Responsibilities:

(include, but are not limited to)

• Patrolling the property.
• Protecting the property from theft, vandalism, disturbances, accidents, etc.
• Patrol public areas to detect fires, unsafe conditions, noise violations, overcrowding or large gatherings, etc.
• Detect signs of intrusion and ensure the patrol of doors and gates around the community.
• Monitor and authorize entrance and departure of visitors and vendors, make sure they have the appropriate escort.
• Communicates openly and frequently with the Property Manager.
• Investigates and writes reports to document accidents, incidents, suspicious activities, and fire hazards, and other courtesy patrols related situations on a nightly basis, beginning at the start of each shift.
• Provide any needed assistance to residents and/or visitors according to policies and procedures.
• Assist residents in package tracking.

Minimum Qualifications:

• Customer service experience strongly preferred
• Facility security experience strongly preferred
• Must possess integrity, a positive attitude, and be self-directed and independent
• Ability to appropriately and professionally handle conflict and defuse situations
• Interact positively and professionally with residents, guests, vendors, guarantors, etc.
• Bilingual is a plus
• Knowledge of Fair Housing regulations

Physical Demands:

Will be exposed to constant activity that requires intermittent standing, bending, crouching, twisting, pushing/pulling, lifting/moving/carrying light and heavy loads.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Employment offers are contingent upon the successful completion of a background check.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.