Courtesy Officer

RichSmith Development; Conway (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Apartment included

Job summary

RichSmith Development is seeking a licensed law enforcement professional to serve as Courtesy Officer for our Conway, AR community. The role emphasizes maintaining a peaceful living environment while residents and policies are supported.

Responsibilities include patrols, incident reporting, and coordination with local law enforcement. A residence at the property is required, with an apartment provided as part of the position.

Qualifications

• Must have strong communication and observation abilities.
• Ability to resolve conflicts professionally and calmly.
• Commitment to resident service and safety.
• Must reside at the property and maintain a professional demeanor.

Responsibilities

• Patrol the community, inspect common areas, and monitor for safety.
• Notify local law enforcement and Community Director when needed.
• Provide additional patrol coverage during holidays or events.
• Report security concerns such as lighting issues or faulty equipment.
• Maintain communication with law enforcement regarding presence on site.
• Submit weekly written incident reports to management.
• Promote a safe, resident-friendly atmosphere throughout the property.
• Respond to emergencies following company policies.

Skills

Communication skills

Observation skills

Conflict resolution

Resident service mindset

Education

Police academy certification or equivalent training

Job description

Courtesy Officer – Conway, AR

Are you passionate about creating a safe, secure, and welcoming environment for residents? Our apartment community in Conway, Arkansas is seeking a dedicated Courtesy Officer to help maintain a peaceful living environment and ensure community policies are followed.

This is an excellent opportunity for a licensed law enforcement professional looking to make a positive impact while enjoying the convenience of living where you work.

What We Offer

• Apartment included
• Opportunity to serve and support the community
• Flexible role that complements law enforcement experience
• Work with a professional property management team

Responsibilities

• Patrol the community and inspect common areas, including the clubhouse, pool, playgrounds, and other amenities, a minimum of two (2) times nightly between 8:00 PM and 5:00 AM.
• Monitor the property for suspicious activity and promptly notify local law enforcement and the Community Director when necessary.
• Provide additional patrol coverage during holidays, special events, or as requested by management.
• Identify and report security concerns, including inadequate lighting or malfunctioning security equipment.
• Maintain communication with the appropriate law enforcement agency regarding your presence and activities on the property.
• Submit weekly written reports documenting incidents, concerns, and community observations.
• Assist in promoting a safe, secure, and resident-friendly atmosphere throughout the community.
• Respond appropriately to emergency situations while following all company guidelines and procedures.

Qualifications

• Must be a licensed law enforcement officer serving in the same city or municipality as the property.
• Police academy certification or equivalent law enforcement training required.
• Strong communication, observation, and conflict-resolution skills.
• Professional demeanor and commitment to resident service.
• Must reside at the property; apartment provided as part of the position.

Important Note

Courtesy Officers are not expected to apprehend or attempt citizen arrests except when necessary to protect someone from immediate danger. All incidents should be handled in accordance with law enforcement training, local regulations, and company policies.