Courtesy Clerk PT (Honokowai Store)

Times Supermarkets; Lahaina (HI); On-site; USD 19,000 - 23,000; Part time

Job summary

Times Supermarkets in Hawaii seeks a Courtesy Clerk to support front-end operations and provide friendly customer service. You will greet customers, assist with finding items, bag groceries, and help keep carts, baskets, and aisles tidy.

This is a part-time role with daily duties that promote a fast-paced, customer-focused environment. Ideal candidates enjoy working with the public, communicate clearly, and follow safety procedures.

Responsibilities

• Greet customers and respond to requests promptly.
• Assist customers by locating items and helping them to their car.
• Bag groceries efficiently using the fewest bags possible.
• Maintain cleanliness and safety of carts and baskets.
• Retrieve shopping carts and stray baskets from the lot and return them to proper areas.
• Ensure perishables are returned to proper sections and discard damaged items.

Skills

Customer service

Public interaction

Communication

Job description

Job Title: Courtesy Clerk
Department: Front End
Reports to: Front End Manager

POSITION SUMMARY

Assists in the upkeep of the front end, while providing customer service to our customers.

ESSENTIAL FUNCTIONS

• Greets customers when within ten feet and four seconds of contact, responds to requests for service and assistance in a timely manner, exceeding customer expectations
• Assists customers by finding items and helping them to their car
• Bags like groceries together while using the least possible number of bags
• Checks for bottom of the basket
• Retrieves shopping carts from parking lot and returns them to proper location for customer use and completes shopping cart retrieval log
• Retrieves stray baskets and returns them to proper area for customer use
• Upkeeps the cleanliness of carts and baskets by removing trash and discards appropriately
• Pulls out items from shelves to front by arranging products to be at least two high and two deep (with the exception of top shelf)
• Provides basic cleaning of store including spills, hourly checks of grocery floor to complete sweep & mop log
• Returns stray items/returns to their proper area, while maintaining product freshness by returning all perishables and frozen items to their proper areas promptly and removes damaged products from sales floor
• Refills bag wells of front end, takes out trash, and sweeps up parking lot
• Performs other related duties as needed as assigned by manager

OTHER DUTIES / RESPONSIBILITIES

• Use proper safety procedures
• Able to listen to directions and follow through independently
• Good communication and observation skills

EXPERIENCE / EDUCATION

• No Preference

SKILLS AND ABILITIES

• Working with the public

WORK ENVIRONMENT

• Air condition while in store, subject to outside conditions of heat, rain, and wind while retrieving wagons/helping customers to their car, and chill temperatures if products need to be retrieved from chill
• Very fast paced

PHYSICAL DEMANDS

Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands Lift/Carry: Stand C (Constantly) 10 lbs. or less C (Constantly) Walk C (Constantly) 11-20 lbs. C (Constantly) Sit O (Occasionally) 21-50 lbs. F (Frequently) Handling/Fingering C (Constantly) 51-100 lbs. O (Occasionally) w/assist Reaching Outward C (Constantly) Over 100 lbs. N (Not Applicable) Reach Above Shoulder O (Occasionally) Push/Pull: Climb O (Occasionally) 12 lbs. or less F (Frequently) Crawl O (Occasionally) 13 25 lbs. F (Frequently) Squat or Kneel O (Occasionally) 26 -40 lbs. F (Frequently) Bend O (Occasionally) 41-100 lbs. O (Occasionally) w/assist N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs./day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 5.5+ hrs./day). C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs./day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 5.5+ hrs./day). C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs./day)

OTHER PHYSICAL REQUIRMENTS

• Vision (Near, Distance, Color, Peripheral, Depth Perception)
• Sense of Sound (Hear oral communication and buzzers/alarms)

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employees ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.