Courtesy Clerk PT (Koloa Store)

Times Supermarkets; Koloa (HI); On-site; USD 17,000 - 22,000; Full time

Job summary

Times Supermarkets in Hawaii is seeking a courteous Courtesy Clerk to support the Front End team. You will greet customers, assist with locating items, bag groceries, and help take purchases to customers’ cars.

You will retrieve shopping carts, return stray baskets, keep carts and baskets clean, and help maintain a safe, tidy store environment with regular cleaning and floor checks.

This entry-level role emphasizes friendly service, reliability, and teamwork in a fast-paced retail setting.

Qualifications

• No preference for experience or education.
• Customer service orientation and ability to interact with customers.

Responsibilities

• Greet customers within ten feet and respond to requests for service promptly.
• Assist customers by locating items and guiding them to their cars.
• Bag groceries efficiently and minimize bag usage.
• Retrieve shopping carts from parking lots and return them to the proper area.
• Keep carts and baskets clean and remove trash as needed.
• Arrange items on shelves so they are accessible (two high and two deep where possible).
• Perform routine store cleaning and hourly floor checks; log sweep and mop activities.

Skills

Working with the public

Job description

Job Title: Courtesy Clerk
Department: Front End
Reports to: Front End Manager

POSITION SUMMARY

Assists in the upkeep of the front end, while providing customer service to our customers.

ESSENTIAL FUNCTIONS

• Greets customers when within ten feet and four seconds of contact, responds to requests for service and assistance in a timely manner, exceeding customer expectations
• Assists customers by finding items and helping them to their car
• Bags like groceries together while using the least possible number of bags
• Checks for bottom of the basket
• Retrieves shopping carts from parking lot and returns them to proper location for customer use and completes shopping cart retrieval log
• Retrieves stray baskets and returns them to proper area for customer use
• Upkeeps the cleanliness of carts and baskets by removing trash and discards appropriately
• Pulls out items from shelves to front by arranging products to be at least two high and two deep (with the exception of top shelf)
• Provides basic cleaning of store including spills, hourly checks of grocery floor to complete sweep & mop log
• Returns stray items/returns to their proper area, while maintaining product freshness by returning all perishables and frozen items to their proper areas promptly and removes damaged products from sales floor
• Refills bag wells of front end, takes out trash, and sweeps up parking lot
• Performs other related duties as needed as assigned by manager

OTHER DUTIES / RESPONSIBILITIES

• Use proper safety procedures
• Able to listen to directions and follow through independently
• Good communication and observation skills

EXPERIENCE / EDUCATION

• No Preference

SKILLS AND ABILITIES

• Working with the public

WORK ENVIRONMENT

• Air condition while in store, subject to outside conditions of heat, rain, and wind while retrieving wagons/helping customers to their car, and chill temperatures if products need to be retrieved from chill
• Very fast paced

PHYSICAL DEMANDS

Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands Lift/Carry: Stand C (Constantly) 10 lbs. or less C (Constantly) Walk C (Constantly) 11-20 lbs. C (Constantly) Sit O (Occasionally) 21-50 lbs. F (Frequently) Handling/Fingering C (Constantly) 51-100 lbs. O (Occasionally) w/assist Reaching Outward C (Constantly) Over 100 lbs. N (Not Applicable) Reach Above Shoulder O (Occasionally) Push/Pull: Climb O (Occasionally) 12 lbs. or less F (Frequently) Crawl O (Occasionally) 13 25 lbs. F (Frequently) Squat or Kneel O (Occasionally) 26 -40 lbs. F (Frequently) Bend O (Occasionally) 41-100 lbs. O (Occasionally) w/assist N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs./day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 5.5+ hrs./day). C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs./day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 5.5+ hrs./day). C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs./day)

OTHER PHYSICAL REQUIRMENTS

• Vision (Near, Distance, Color, Peripheral, Depth Perception)
• Sense of Sound (Hear oral communication and buzzers/alarms)

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employees ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.