Courtesy Clerk PT

Vallarta Supermarkets; Tulare (CA); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Life Insurance

401(k) Plan

Paid vacation

Legal services

Holiday pay

Savings marketplace

Credit union membership

Recognition programs

Job summary

Vallarta Supermarkets is seeking a Courtesy Clerk to deliver outstanding customer service at the check stand, bag groceries, assist with carry-out, and help customers locate products. You will collect shopping carts, keep facilities clean, and maintain safe, welcoming premises.

Responsibilities include greeting customers, upholding Vallarta’s values, handling price checks, and supporting custodial tasks. The role requires a fast-paced, team-oriented attitude and flexible scheduling including

Qualifications

• Stand and walk constantly (6–8+ hours/day).
• Frequent bending, squatting, twisting, and reaching above/below shoulders.
• Lift and carry up to 25 lbs regularly, up to 40 lbs occasionally.
• Work in a fast-paced retail front-end with direct customer interaction.
• Must be legally authorized to work in the U.S.

Responsibilities

• Greet customers and team members while delivering service per Vallarta’s six steps.
• Model Vallarta’s Core Values: customer service, commitment, integrity, respect, humility, teamwork.
• Bag groceries according to procedures and customer requests.
• Assist customers with carry-out and locating products in-store.
• Perform price checks as requested.
• Ensure carts are gathered safely and organized.
• Assist with spills, cleaning duties, and trash removal as trained.
• Maintain store perimeters and reporting safety hazards.
• Follow all store rules and policies; adhere to the Employee Handbook.
• Perform additional duties as assigned.

Skills

Customer service

Teamwork

English proficiency

Stamina

Flexibility

Job description

Overview

Role: Courtesy Clerk at Vallarta Supermarkets. Provides excellent customer service at the check stand, bags groceries, assists customers with carry-out, and helps locate products. Responsible for collecting shopping carts, maintaining cleanliness in the store and parking lot, and performing custodial duties to keep facilities safe and welcoming.

Responsibilities

• Greet all customers and team members and deliver service using Vallarta’s six steps of extraordinary service.
• Model Vallarta’s Core Values: customer service, commitment, integrity, respect, humility, and teamwork.
• Bag groceries according to Vallarta’s procedures and customer requests.
• Assist customers with carry-out service and locating products in the store.
• Perform accurate price checks as requested.
• Check and secure items at the bottom of shopping carts when trained.
• Proceed with "go-backs" by returning perishable and non-perishable items to shelves promptly.
• Safely gather shopping carts using a reflective vest and rope as trained.
• Assist with spills, clean-ups, restroom cleaning, sweeping, mopping, and trash removal (if trained).
• Clean store perimeters, including cart corrals, parking lot, sidewalks, and receiving dock.
• Monitor and report building maintenance needs or safety hazards.
• Keep janitorial room organized and stocked with approved supplies (if trained).
• Maintain high housekeeping and safety standards at all times.
• Treat coworkers and customers respectfully at all times.
• Abide by all store rules, company policies, and the Employee Handbook.
• Report injuries, unsafe conditions, or misconduct to management.
• Perform additional duties as assigned.

Qualifications and Requirements

• Stand and walk constantly (6–8+ hours/day).
• Frequently bend neck/waist, squat, twist, and reach above/below shoulders.
• Frequent use of hands for grasping, pushing, pulling, and fine manipulation.
• Lift and carry up to 25 lbs frequently, and up to 40 lbs occasionally (e.g., dog food bags).
• Heaviest item required to carry: 40 lbs., up to 40 feet.
• Operate manual pallet jacks safely (buddy system required for pallets).
• Work near equipment/machinery and on uneven ground.
• Exposure to dust, gas, fumes, temperature, and humidity changes.
• Friendly, courteous personality with strong customer service skills.
• Ability to learn store product locations and support customers.
• Ability to work in a fast-paced environment.
• Must be able to speak, read, write, and understand English.
• Must exhibit a responsible, professional, and positive attitude.
• Must be legally authorized to work in the U.S.
• Fast-paced retail front-end with direct customer interaction.
• Exposure to perishable products, cleaning supplies, and varying conditions.
• Collaborative, team-focused workplace.
• Must work a flexible schedule: afternoons, evenings, weekends, and holidays.

Benefits for Full-Time Team Members

• Free $25,000 Basic Life and AD&D Insurance.
• 401(k) Retirement Plan.
• Paid vacation.
• Access to legal services.
• Premium pay for holidays.
• Savings marketplace & credit union membership.
• Recognition programs (birthdays, years of service, spirit days, etc.).

Additional Information

At Vallarta Supermarkets, we believe our culture drives execution. If you’re enthusiastic, dependable, and passionate about helping customers, we invite you to apply today to join our team as a Courtesy Clerk.