Courtesy Clerk D1

Vallarta Supermarkets; Duarte (CA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Free Life and AD&D Insurance

401(k) Retirement Plan

Paid vacation

Access to legal services

Premium pay for holidays

Savings marketplace & credit union

Job summary

Vallarta Supermarkets in Duarte, CA seeks a Courtesy Clerk to provide excellent customer service at the check stand, bag groceries quickly, assist customers with carry-out, and maintain store cleanliness and safety. You will also collect shopping carts and keep parking lots tidy.

Responsibilities include greeting customers, following six steps of extraordinary service, performing price checks, and supporting store operations to ensure a welcoming, efficient shopping experience for guests.

Qualifications

• Friendly, courteous personality with strong customer service skills.
• Ability to learn store product locations and support customers.

Responsibilities

• Smile and greet all customers and team members using Vallarta’s service steps.
• Bag groceries according to procedures and customer requests.
• Assist customers with carry-out service and locating products in the store.
• Perform price checks and ensure items are correctly placed.

Skills

Customer service

Cash handling

English proficiency

Teamwork

Fast-paced environment

Job description

Career Opportunities with Vallarta Supermarkets

A great place to work.

Are you ready for new challenges and new opportunities?

Current job opportunities are posted here as they become available.

At Vallarta Supermarkets, we’re more than just a grocery store, we’re a vibrant part of the communities we serve. We’re seeking friendly, service-oriented individuals who take pride in delivering extraordinary customer experiences and thrive in a fast-paced, festive environment. If you’re passionate about fresh, quality baked goods and love making people smile, we’d love to meet you!

About the Role

The Courtesy Clerk provides excellent customer service at the check stand by bagging groceries quickly and carefully, assisting customers with carry-out, and helping them locate products. Courtesy Clerks also collect shopping carts, maintain cleanliness in the store and parking lot, and perform custodial duties to keep facilities safe, clean, and welcoming for customers.

What You’ll Do

Smile and greet all customers and team members while using Vallarta’s six steps of extraordinary service.

Model Vallarta’s Core Values: customer service, commitment, integrity, respect, humility, and teamwork.

Bag groceries according to Vallarta’s procedures and customer requests.

Assist customers with carry-out service and locating products in the store.

Perform accurate price checks as requested.

Check and secure items at the bottom of shopping carts when trained.

Perform 'go-backs,' promptly returning perishable and non-perishable items to shelves.

Safely gather shopping carts using reflective vest and rope.

Assist with spills, clean‑ups, restroom cleaning, sweeping, mopping, and trash removal (if trained).

Clean store perimeters, including cart corrals, parking lot, sidewalks, and receiving dock.

Monitor and report building maintenance needs or safety hazards.

Keep janitorial room organized and stocked with approved supplies (if trained).

Always maintain high housekeeping and safety standards.

Treat coworkers and customers respectfully at all times.

Abide by all store rules, company policies, and Employee Handbook.

Report injuries, unsafe conditions, or misconduct to management.

Perform additional duties as assigned.

Physical Requirements

Stand and walk constantly (6–8+ hours/day).

Frequently bend neck/waist, squat, twist, and reach above/below shoulders.

Frequent use of hands for grasping, pushing, pulling, and fine manipulation.

Lift and carry up to 25 lbs. frequently, and up to 40 lbs. occasionally (e.g., dog food bags).

Heaviest item required to carry: 40 lbs., up to 40 feet.

Operate manual pallet jacks safely (buddy system required for pallets).

Work near equipment/machinery and on uneven ground.

Exposure to dust, gas, fumes, temperature, and humidity changes.

What We’re Looking For

Friendly, courteous personality with strong customer service skills.

Ability to learn store product locations and support customers.

Ability to work in a fast-paced environment.

Must be able to speak, read, write, and understand English.

Must exhibit a responsible, professional, and positive attitude.

Must be legally authorized to work in the U.S.

Fast‑paced retail front-end with direct customer interaction.

Exposure to perishable products, cleaning supplies, and varying conditions.

Collaborative, team‑focused workplace.

Must work flexible schedule: afternoons, evenings, weekends, and holidays.

Full-Time Team Members

• Free $25,000 Basic Life and AD&D Insurance.


• 401(k) Retirement Plan.


• Paid vacation.


• Access to legal services.


• Premium pay for holidays.


• Savings marketplace & credit union membership.


• Recognition programs (birthdays, years of service, spirit days, etc.).

At Vallarta Supermarkets, we believe our culture drives execution.

Explore Exciting Job Opportunities

We offer positions to match your lifestyle and career goals. Whether you’re seeking part-time or full-time, Vallarta Supermarkets provides a dynamic and rewarding workplace with real opportunities for growth.