Courtesy Clerk PT

Vallarta-Supermarkets; Burbank (CA); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Life and AD&D Insurance

401(k) Retirement Plan

Paid vacation

Access to legal services

Premium pay for holidays

Savings marketplace & credit union

Recognition programs

Job summary

Vallarta Supermarkets in Burbank, CA is seeking friendly, service-oriented Courtesy Clerks to deliver outstanding customer experiences at the front end.

You will bag groceries, assist customers, maintain clean store areas and uphold Vallarta’s service standards while supporting a fast-paced retail environment. We offer benefits and opportunities for growth with flexible schedules.

Qualifications

• Friendly, courteous personality with strong customer service skills.
• Ability to learn store product locations and support customers.
• Ability to work in a fast-paced environment.
• Must be able to speak, read, write, and understand English.
• Must be legally authorized to work in the U.S.
• Fast-paced retail front-end with direct customer interaction.
• Collaborative, team-focused workplace.
• Must work flexible schedule: afternoons, evenings, weekends, and holidays.

Responsibilities

• Smile and greet all customers and team members while using Vallarta’s six steps of extraordinary service.
• Model Vallarta’s Core Values: customer service, commitment, integrity, respect, humility, and teamwork.
• Bag groceries according to Vallarta’s procedures and customer requests.
• Assist customers with carry-out service and locating products in the store.
• Perform accurate price checks as requested.
• Check and secure items at the bottom of shopping carts when trained.
• Perform 'go-backs,' promptly returning perishable and non-perishable items to shelves.
• Safely gather shopping carts using reflective vest and rope.
• Assist with spills, clean-ups, restroom cleaning, sweeping, mopping, and trash removal (if trained).
• Clean store perimeters, including cart corrals, parking lot, sidewalks, and receiving dock.
• Monitor and report building maintenance needs or safety hazards.
• Keep janitorial room organized and stocked with approved supplies (if trained).
• Always maintain high housekeeping and safety standards.
• Treat coworkers and customers respectfully at all times.
• Abide by all store rules, company policies, and Employee Handbook.
• Report injuries, unsafe conditions, or misconduct to management.
• Perform additional duties as assigned.

Skills

Customer service

English proficiency

Teamwork

Flexibility

Job description

Career Opportunities with Vallarta Supermarkets

A great place to work.

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At Vallarta Supermarkets,we’remore than just a grocerystore,we’rea vibrant part of the communities we serve.We’reseekingfriendly, service-oriented individuals who take pride in delivering extraordinary customer experiences and thrive in a fast-paced, festive environment. Ifyou’repassionate about fresh, quality baked goods and love making people smile,we’dlove to meet you!

About the Role

The Courtesy Clerk provides excellent customer service at the check stand by bagging groceries quickly and carefully,assistingcustomers with carry-out, and helping themlocateproducts. Courtesy Clerks also collect shopping carts,maintaincleanliness in the store and parking lot, and perform custodial duties to keep facilities safe, clean, andwelcoming forcustomers.

WhatYou’llDo

Smile and greet all customers and team members while using Vallarta’s six steps of extraordinary service.

Model Vallarta’s Core Values: customer service, commitment, integrity, respect, humility, and teamwork.

Bag groceries according to Vallarta’s procedures and customer requests.

Assistcustomers with carry-out service andlocatingproducts in the store.

Performaccurateprice checks asrequested.

Check and secure items at the bottom of shopping carts when trained.

Perform 'go-backs,'promptly returning perishable and non-perishable items to shelves.

Safely gather shopping carts using reflectivevestandrope.

Assistwith spills, clean-ups, restroom cleaning, sweeping, mopping, and trash removal (if trained).

Clean store perimeters, including cart corrals, parking lot, sidewalks, and receivingdock.

Monitor andreportbuilding maintenance needs or safety hazards.

Keep janitorial room organized and stocked with approved supplies (if trained).

Alwaysmaintainhigh housekeeping and safety standards.

Treat coworkers and customers respectfully at all times.

Abide by all store rules, company policies, and Employee Handbook.

Report injuries, unsafe conditions, or misconduct to management.

Performadditionalduties as assigned.

Physical Requirements

Stand and walk constantly (6–8+ hours/day).

Frequently bend neck/waist, squat, twist, and reach above/below shoulders.

Frequent use of hands for grasping, pushing, pulling, and fine manipulation.

Lift and carry up to 25 lbs.frequently, and up to 40 lbs. occasionally (e.g., dog food bags).

Heaviest itemrequiredto carry: 40 lbs., up to 40 feet.

Operate manual pallet jacks safely (buddy systemrequiredfor pallets).

Work near equipment/machinery and on uneven ground.

Exposure todust, gas, fumes, temperature, and humidity changes.

WhatWe’reLooking For

Friendly, courteous personality with strong customer service skills.

Ability to learnstoreproduct locations and support customers.

Ability to work in a fast-paced environment.

Must be able to speak, read, write, and understand English.

Mustexhibita responsible, professional, and positive attitude.

Must be legally authorized to work in the U.S.

Fast-paced retail front-end with direct customer interaction.

Exposure toperishable products, cleaning supplies, and varying conditions.

Collaborative, team-focused workplace.

Must work flexible schedule: afternoons, evenings, weekends, and holidays.

Full-Time Team Members

Free $25,000 Basic Life and AD&D Insurance.

401(k) Retirement Plan.

Paid vacation.

Access to legal services.

Premium pay for holidays.

Savings marketplace & credit union membership.

Recognition programs (birthdays, years of service, spirit days, etc.).

Explore Exciting Job Opportunities

We offer positions to match your lifestyle and career goals. Whetheryou’reseekingpart-time or full-time, Vallarta Supermarkets provides a dynamic and rewarding workplace with real opportunities for growth.