Courtesy Clerk - Part Time

Mackenthun's Fine Foods; Muncie (IN); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Earned Safe & Sick Time

Shift differentials for Sundays & UK?

10% discount at Mackenthun’s locations

Referral bonuses

Dietitian services

Job summary

Mackenthun's Fine Foods in Muncie, IN seeks Courtesy Clerk for evenings and weekends. You greet customers, offer bagging assistance, and support the store team to deliver our Exceptional Experience.

The role includes retrieving carts, stocking, cleaning tasks, and basic maintenance while providing friendly, professional service. Applicants must be at least 14, with 16+ for evening hours, and be able to work independently or on a team in a fast-paced environment.

Qualifications

• Minimum age 14 years old.
• Must be at least 16 years old to work past 7 PM.
• Must be able to work evenings, weekends and holidays.
• Must be able to work independently and as a team.
• Strong problem-solving skills and decision making capabilities.
• Ability to prioritize with focus on customer service.
• Must be willing to learn the products and services offered.
• Must express a positive and friendly attitude and provide exceptional customer service.

Responsibilities

• Greet customers and assist with bagging and duties throughout the store.
• Safely retrieve carts from the parking lot and maintain cart area.
• Assist customers with bagging groceries and provide efficient service.
• Maintain stock at check lanes and keep cart room organized.
• Assist customer service team with cleaning and sanitation, keeping logs up to date.
• Perform routine building maintenance (restrooms, floors, entrances).
• Face shelves and stock products during downtime as needed.

Skills

Customer service

Teamwork

Problem-solving

Communication

Tools

Ladder

Shovel

Broom

Mop

Vacuum cleaner

Job description

Description

Summary

Join our team as a Courtesy Clerk evenings and weekends! Mackenthun's Courtesy Clerks promote our Exceptional Experience to our customers by greeting them and offering assistance in bagging and other duties throughout the store.

Essential Duties & Responsibilities

Safely and efficiently retrieve carts from the parking lot, remove debris and dry carts as needed.

Assist customers who wish to have their groceries bagged, by properly and efficiently provide the service.

Maintain a sufficient stock at each check lane.

Maintain a neat, clean and organized cart room and check lane area.

Assist the customer service team with store cleaning and sanitizing, keeping sanitation logs up to date.

Courtesy Clerks are expected to take initiative in performing routine building maintenance including but not limited to:

• Cleaning restrooms
• Clean rugs
• Shoveling snow
• Cleaning store entrance and exit
• Sweeping and mopping floors
• Cleaning shelves and/or display cases as needed
• Properly emptying waste and recycling receptacles
• Facing shelves and stocking product during down time, as needed

Other Duties

Other duties as assigned.

Requirements

Qualifications

Minimum age: 14 Years Old

Must be at least 16 years old to work past 7 PM, during the school year.

Must be able to work evenings, weekends and holidays.

Must be able to work independently and as a team, have solid problem-solving skills, and excellent decision making capabilities.

Ability to prioritize with focus on customer service.

Must be willing to learn the characteristics and qualities of the products and services Mackenthun's offers.

Must express a positive and friendly attitude, focus on customer needs and provide exceptional customer service.

Perform duties in a manner that safeguards company equipment, resources and image.

Must be able to effectively speak, understand and write the English Language.

Must be able to communicate professionally and respectfully.

Physical Demands

Constant standing/walking/seeing/hearing for long periods of time.

Frequent bending at the waist, repetitive motions, reaching arm's length, reaching above shoulders and below the waist, handling, crouching/stooping/kneeling, climbing stairs, lifting, carrying, pulling and pushing up to 75 lbs.

Need to be able to define colors, read at close and distant range, perform repetitive motions.

Training

Training provided on proper and efficient bagging techniques, motorized cart retriever, facility maintenance procedures, personal safety and harassment prevention.

Equipment Used

Ladder and step stools, shovel, broom, mop, vacuum cleaner. (Age restrictions apply.)

Work Environment

Indoors and outdoors, hot and cold temperatures, occasionally in rain or snow.

Smoke-free facility in a team oriented, multifaceted fast paced environment.

Exposure to cleaning chemicals.

Benefit Summary for Part Time Employment:

• Earned Safe & Sick Time
• Shift differentials for working Sundays & Holidays
• 10% discount at any Mackenthun’s locations
• Referral bonuses
• Dietitian services