Courtesy Clerk/Grocery Bagger

Kroger Mountain View Foods; West Bend (WI); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company dedicated to creating outstanding customer experiences through exceptional service. As a Courtesy Clerk, you will play a vital role in ensuring a clean and welcoming environment while assisting customers with their grocery needs. This position offers opportunities for growth and development within a supportive team that values respect, integrity, and safety. If you are passionate about providing excellent service and want to be part of a company committed to feeding the human spirit, this is the perfect opportunity for you.

Benefits

Healthcare

Flexible Scheduling

Counseling Services

Associate Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Retail experience preferred but not required.
• Ability to manage conflicts respectfully.

Responsibilities

• Bag groceries and assist customers at checkout.
• Maintain a clean and safe environment in the store.
• Restock shelves and inform customers of specials.

Skills

Customer Service

Conflict Management

Retail Experience

Education

High School Diploma or Equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at checkout for customers.
2. Strive to pack at least five items per bag, ensuring contents are not damaged.
3. Follow best practices for bagging items in various types of bags (reusable, plastic, paper).
4. Assist in removing customer's merchandise from the bottom of their shopping carts for checkout.
5. Offer to help customers load bags into their cars.
6. Perform basic shelf conditioning and restocking.
7. Inform customers of grocery specials.
8. Return merchandise to store shelves.
9. Gather shopping carts and return them to designated areas.
10. Clean spills, and pick up trash inside the store and parking lot.
11. Clean all areas inside and outside the store.
12. Handle and assemble seasonal merchandise.
13. Understand store layout, locate products, and conduct price checks for cashiers.
14. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions or incidents.
15. Adhere to all food safety regulations and guidelines.
16. Inspect equipment regularly and report repairs needed.
17. Create a welcoming environment by assisting customers and answering product questions.
18. Follow all applicable laws and company policies.
19. Work cooperatively in a fast-paced and sometimes stressful environment.
20. Manage conflicts in a reasonable and respectful manner.
21. Act with honesty and integrity regarding customer and business information.
22. Follow directions and seek assistance when needed to resolve issues.
23. Support and assist minors, individuals with special needs, and older adults.
24. Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

Retail experience is preferred but not required.

Job Info

• Job Identification: 121537
• Category: Store Operations
• Posting Date: 05/05/2025, 04:00 AM
• Location: 1629 S Main St, West Bend, WI, 53095, US

Benefits include healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities, supporting your overall well-being and career development.

Join our team and be part of a company with a rich history and a commitment to feeding the human spirit. Apply today and start your journey with Kroger!