Courtesy Clerk/Grocery Bagger

Kroger; Sturgeon Bay (WI); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Courtesy Clerk/Grocery Bagger to create exceptional customer experiences through outstanding service. In this dynamic role, you will bag groceries, assist customers, and maintain a clean environment, ensuring safety and adherence to food regulations. This position offers a supportive atmosphere where you can grow and develop your skills while making a positive impact on the community. If you are passionate about customer service and enjoy working in a fast-paced environment, this opportunity is perfect for you.

Benefits

Healthcare

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Strong customer service skills to enhance customer experience.
• Effective communication for assisting customers and team members.

Responsibilities

• Bag groceries efficiently while ensuring customer satisfaction.
• Maintain a clean and safe environment for customers and staff.

Skills

Customer service skills

Effective communication skills

Job description

Join to apply for the Courtesy Clerk/Grocery Bagger role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Bag groceries at checkout, aiming for at least five items per bag without damage.
• Follow best practices for bagging in various types of bags (reusable, plastic, paper).
• Assist in removing merchandise from shopping carts for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning and restocking.
• Inform customers of grocery specials and return merchandise to shelves.
• Gather and return shopping carts to designated areas.
• Clean spills, collect trash inside and outside the store.
• Handle seasonal merchandise and understand store layout for product location and price checks.
• Reinforce safety procedures, identify unsafe conditions, and report issues.
• Adhere to food safety regulations and guidelines.
• Inspect equipment and notify management of repairs needed.
• Create a welcoming environment for customers and assist with questions about products.
• Follow all relevant laws, regulations, and company policies.
• Work cooperatively in a high-paced environment, managing conflicts calmly and professionally.
• Act with honesty and integrity regarding customer and business information.
• Support and assist customers, including minors, individuals with special needs, and older adults.
• Perform all essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills

Desired Previous Job Experience:

• Retail experience preferred but not required

About Us

Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. We serve customers in 89 stores across the state. As part of Kroger, we value diversity and innovation, aiming to create positive experiences for our customers, communities, and employees. We offer opportunities for growth and development in a supportive environment.

Benefits

We provide comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.