Courtesy Clerk/Grocery Bagger

Kroger; Pasadena (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company dedicated to creating outstanding customer experiences through exceptional service. As a Courtesy Clerk, you'll play a vital role in ensuring a welcoming environment for shoppers while maintaining store cleanliness and safety. This position offers opportunities for growth and development within a supportive team, emphasizing the importance of respect, honesty, and integrity. With flexible scheduling and comprehensive benefits, this role is perfect for those seeking a rewarding career path in the retail industry. Apply today to become part of a community that values diverse teams and positive experiences.

Benefits

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Employee Assistance Program

Qualifications

• Retail experience is preferred but not necessary.
• Ability to work in high-paced environments.

Responsibilities

• Bag groceries at checkout and assist customers with loading bags.
• Maintain cleanliness and safety in the store environment.
• Inform customers about grocery specials and store layout.

Skills

Customer Service

Retail Experience

Conflict Management

Attention to Detail

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers.
2. Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
3. Follow best practices for bagging items in various types of bags (reusable, plastic, paper).
4. Assist in removing customer's merchandise from bottom of basket for checkout.
5. Offer to help customers with loading bags into their car.
6. Perform basic shelf conditioning.
7. Inform customers of grocery specials.
8. Return merchandise to store shelves.
9. Gather shopping carts and return them to designated areas.
10. Clean spills, collect and pick up trash inside store and parking lot.
11. Clean all areas inside and outside of store.
12. Handle and assemble seasonal merchandise.
13. Understand the store's layout, locate products, and conduct price checks for cashiers.
14. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions, accidents, or issues to store management.
15. Adhere to all food safety regulations and guidelines.
16. Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of repairs needed.
17. Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products sold within the department and throughout the store.
18. Follow all local, state, and federal laws, and company guidelines.
19. Work cooperatively in high-paced and sometimes stressful environments.
20. Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
21. Act with honesty and integrity regarding customer and business information.
22. Follow directions and seek assistance when necessary to resolve customer and business issues.
23. Support and assist through direct interaction with minors, individuals with special needs, and older adults.
24. Perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

Desired Previous Job Experience:

• Retail experience is preferred but not necessary.

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. Today, we serve Ralphs customers in over 180 stores throughout the state.

As part of the Kroger family, we value diverse teams with a passion for food and people, united by the purpose: To Feed the Human Spirit. We are committed to innovation and creating positive experiences for our customers, communities, and employees, with food at the center.

We believe people matter, and we strive to provide the ingredients you need to succeed at work and in life. We support your growth and development, whether you're seeking a part-time role or a new career path. Apply today to join our Ralphs family!

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

If you need reasonable accommodation to complete a job application or participate in the hiring process, please call 844-849-7136 or contact the store management.

What you’ll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and service.
• Support through free counseling and financial coaching via our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on purchases, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.
• Location: 160 N Lake Ave, Pasadena, CA, 91101, US