Courtesy Clerk/Grocery Bagger

Kroger Mountain View Foods; Irvine (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company dedicated to creating outstanding customer experiences through exceptional service. As a Courtesy Clerk, you will play a vital role in ensuring customers leave satisfied, bagging groceries with care and assisting them in a welcoming environment. This role offers flexible scheduling and opportunities for growth within a diverse team that values respect, honesty, and integrity. If you are passionate about food and people, this is the perfect opportunity for you to thrive and contribute to a community-focused company.

Benefits

Healthcare coverage: medical, dental, vision

Flexible scheduling

Paid time off

Tuition reimbursement

Employee discounts

Emotional and financial support programs

Qualifications

• Strong customer service skills are essential for this role.
• Effective communication is key to assisting customers.

Responsibilities

• Bag groceries efficiently while ensuring items are not damaged.
• Assist customers with loading bags into their vehicles.
• Maintain cleanliness and safety in the store environment.

Skills

Customer Service skills

Effective communication skills

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers.
2. Strive to bag at least five items per bag while ensuring contents are not damaged.
3. Follow best practices for bagging items in various types of bags (reusable, plastic, paper).
4. Assist in removing customer's merchandise from bottom of bascarts for checkout.
5. Offer to help customers load bags into their cars.
6. Perform basic shelf conditioning.
7. Inform customers of grocery specials.
8. Return merchandise to store shelves.
9. Gather bascarts and return them to designated areas.
10. Clean spills, and collect trash inside the store and parking lot.
11. Clean all areas inside and outside of the store.
12. Handle and assemble seasonal merchandise.
13. Understand the store's layout, locate products, and conduct price checks for cashiers.
14. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions or incidents.
15. Adhere to all food safety regulations and guidelines.
16. Practice preventive maintenance by inspecting equipment and reporting repairs.
17. Create a welcoming environment by assisting customers with questions about products.
18. Follow all local, state, and federal laws, and company policies.
19. Work cooperatively in a high-paced, sometimes stressful environment.
20. Manage conflicts in a nonconfrontational, cooperative manner.
21. Act with honesty and integrity regarding customer and business information.
22. Follow directions and seek assistance when necessary to resolve issues.
23. Support and assist minors, individuals with special needs, and older adults.
24. Perform all essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience:

• Retail experience is preferred but not necessary

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. Today, we serve Ralphs customers in over 180 stores throughout the state. As part of the Kroger family, we pride ourselves on diverse teams passionate about food and people, with a shared purpose: To Feed the Human Spirit. We innovate to create amazing experiences for our customers, communities, and colleagues, with food at the heart of it all.

We value people and strive to provide the ingredients for your success at work and in life. Whether seeking a part-time role or a new career, we offer opportunities to grow. Apply today to join our Ralphs family!

Qualified applications with arrest or conviction records will be considered in accordance with applicable laws. If you need reasonable accommodation during the application process, please call 844-849-7136 or contact store management.

What You’ll Receive From Us

The Kroger family offers comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Emotional and financial support through programs like Employee Assistance and Goldman Sachs Ayco.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Growth potential through training and diverse career pathways.