Courtesy Clerk/Grocery Bagger

Kroger Mountain View Foods; Johnson City (TN); On-site; USD 10,000 - 60,000; Part time

Job summary

Kroger is looking for a Courtesy Clerk/Grocery Bagger to join their team. This part-time role focuses on creating an outstanding customer experience by providing exceptional service while maintaining store cleanliness. Ideal candidates should possess customer service skills and effective communication abilities as they assist shoppers with their needs and ensure a friendly atmosphere.

Benefits

Comprehensive healthcare coverage

Flexible scheduling and paid time off

Employee discounts

Tuition reimbursement up to $21,000

Support through Employee Assistance Program

Growth opportunities through training

Qualifications

• Customer service skills required.
• Effective communication skills necessary.

Responsibilities

• Bag groceries at checkout and ensure content safety.
• Assist customers by loading bags into cars.
• Maintain cleanliness in and outside the store.

Skills

Customer service skills

Effective communication skills

Job description

Join to apply for the Courtesy Clerk/Grocery Bagger role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Bag groceries at checkout, ensuring contents are not damaged and striving for at least five items per bag.
• Follow best practices for bagging in various types of bags (reusable, plastic, paper).
• Assist in removing merchandise from shopping carts for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning and return merchandise to shelves.
• Inform customers of grocery specials and gather shopping carts for return.
• Clean spills, pick up trash, and maintain cleanliness inside and outside the store.
• Handle seasonal merchandise and understand store layout for product location and price checks.
• Reinforce safety programs, comply with safety procedures, and report unsafe conditions.
• Adhere to food safety regulations and perform equipment inspections.
• Create a welcoming environment, answer customer questions, and assist diverse customer needs.
• Follow all laws, regulations, and company policies.
• Work cooperatively in a high-paced, sometimes stressful environment, managing conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills

Desired Previous Job Experience:

• Retail experience preferred but not necessary

About Us

Kroger has grown from a small Cincinnati grocery store into the nation’s largest grocer with nearly 2,800 stores across 35 states. We are committed to diversity, innovation, and creating positive experiences for our customers and communities. We value caring, purpose-driven individuals eager to learn and grow with us.

What You’ll Receive From Us

• Comprehensive healthcare coverage, including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Support through Employee Assistance Program and financial coaching.
• Employee discounts on various products and services.
• Tuition reimbursement up to $21,000 over your career.
• Growth opportunities through training and diverse career pathways.

Visit our Benefits Page for more information.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Administrative
• Industry: Dairy Product Manufacturing