Courtesy Clerk/Grocery Bagger

Kroger; Evergreen Park (IL); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading retail company as a Courtesy Clerk/Grocery Bagger. You'll create exceptional customer experiences by providing outstanding service, maintaining store cleanliness, and assisting customers. This entry-level, part-time role offers opportunities for growth in a supportive environment.

Benefits

Healthcare

Flexible Scheduling

Counseling Services

Associate Discounts

Tuition Reimbursement

Career Growth Opportunities

Qualifications

• Customer service skills required.
• Effective communication skills needed.

Responsibilities

• Bag groceries at checkout, ensuring at least five items per bag.
• Assist customers with loading bags into cars.
• Clean spills and maintain store cleanliness.

Skills

Customer Service

Effective Communication

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Bag groceries at checkout, striving for at least five items per bag without damage.
• Follow best practices for bagging in various types of bags (reusable, plastic, paper).
• Assist in removing merchandise from shopping carts for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning and inform customers of grocery specials.
• Return merchandise to store shelves and gather/return shopping carts.
• Clean spills, collect trash inside the store and parking lot, and clean all areas inside and outside the store.
• Handle and assemble seasonal merchandise.
• Understand store layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs, comply with safety procedures, and report unsafe conditions.
• Adhere to food safety regulations and guidelines.
• Inspect equipment and report repairs needed.
• Create a welcoming environment, answer questions about products, and assist customers, including minors, individuals with special needs, and older adults.
• Follow all laws, regulations, and company policies.
• Work cooperatively in a high-paced, sometimes stressful environment and manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience:

• Retail experience preferred but not necessary

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve over 40 stores in the Chicago Metro area. As part of Kroger, we value diversity, innovation, and creating great experiences for our customers and communities. We offer opportunities for growth and development in a welcoming environment.

Benefits

We provide comprehensive benefits including healthcare, flexible scheduling, counseling services, associate discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Administrative
• Industries: Retail