Join to apply for the Courtesy Clerk/Grocery Bagger role at Kroger
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Bag groceries at checkout, ensuring contents are not damaged and striving for at least five items per bag.
- Follow best practices for bagging in various types of bags (reusable, plastic, paper).
- Assist in removing merchandise from shopping carts for checkout.
- Offer to help customers load bags into their cars.
- Perform basic shelf conditioning and inform customers of grocery specials.
- Return merchandise to shelves, gather and return shopping carts, and clean spills and trash inside and outside the store.
- Handle and assemble seasonal merchandise, understand store layout, locate products, and conduct price checks.
- Reinforce safety programs, comply with safety procedures, and report unsafe conditions.
- Adhere to food safety regulations and guidelines.
- Inspect equipment and notify management of repairs needed.
- Create a welcoming environment for customers, answer questions, and provide support to diverse customer needs.
- Follow all laws, regulations, and company policies.
- Work cooperatively in a high-paced environment, manage conflicts, and act with honesty and integrity.
- Perform essential functions with or without reasonable accommodations.
Qualifications
- Customer service skills
- Effective communication skills
Desired Previous Job Experience
- Retail experience preferred but not necessary