Courtesy Clerk/Grocery Bagger

Kroger; Chicago (IL); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Courtesy Clerk/Grocery Bagger to enhance customer experiences through exceptional service. This entry-level role involves bagging groceries, assisting customers, and maintaining a clean and welcoming environment. Ideal candidates will demonstrate strong customer service and communication skills while working in a fast-paced retail setting. Join a team committed to diversity and innovation, and take advantage of growth opportunities in a supportive atmosphere.

Benefits

Healthcare

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service skills to enhance customer experience.
• Effective communication skills for assisting customers.

Responsibilities

• Bag groceries efficiently while maintaining quality.
• Assist customers with loading bags and maintaining store cleanliness.

Skills

Customer Service skills

Effective communication skills

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Bag groceries at check out for customers, aiming for at least five items per bag without damage.
• Follow best practices for bagging in various types of bags (reusable, plastic, paper).
• Assist in removing merchandise from shopping carts for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning and inform customers of grocery specials.
• Return merchandise to store shelves, gather and return shopping carts.
• Maintain cleanliness inside and outside the store, including spills and trash.
• Handle and assemble seasonal merchandise.
• Understand store layout, locate products, and conduct price checks.
• Follow safety procedures, report unsafe conditions or accidents.
• Adhere to food safety regulations and guidelines.
• Inspect equipment and notify management of repairs needed.
• Create a welcoming environment, answer questions about products.
• Follow all laws, regulations, and company policies.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and act with honesty and integrity.
• Support and assist diverse customers, including minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience

• Retail experience preferred but not necessary

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve over 40 stores in the Chicago Metro area. We are committed to diversity, innovation, and creating positive experiences for customers and employees alike. Join us to grow your career and be part of our family!

Benefits

We offer comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Administrative
• Industries: Retail