Courtesy Clerk/Grocery Bagger

Kroger Mountain View Foods; Chicago (IL); On-site; USD 30,000 - 40,000; Part time

Job summary

Join an established industry player committed to creating an outstanding customer experience. As a Courtesy Clerk, you will play a vital role in ensuring customer satisfaction by providing exceptional service and maintaining a clean and safe environment. This role offers a chance to work in a dynamic, fast-paced setting while adhering to the company's core values of respect, integrity, and inclusion. You will assist customers with their shopping needs, manage conflicts gracefully, and contribute to a welcoming atmosphere. This position is perfect for those looking to start their career in retail with opportunities for growth and development.

Benefits

Healthcare

Flexible Scheduling

Tuition Reimbursement

Associate Discounts

Emotional and Financial Support

Growth Opportunities

Qualifications

• Retail experience is preferred but not required.

Responsibilities

• Bag groceries and assist customers with loading bags into their cars.
• Maintain cleanliness and safety in the store environment.
• Inform customers of grocery specials and assist with inquiries.

Skills

Customer Service

Conflict Management

Teamwork

Attention to Detail

Education

High School Diploma or Equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at checkout for customers.
• Strive to pack at least five items per bag, ensuring contents are not damaged.
• Follow best practices for bagging items in various types of bags (reusable, plastic, paper).
• Assist in removing customer's merchandise from the bottom of shopping carts for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning and restocking.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather shopping carts and return them to designated areas.
• Clean spills, and collect trash inside the store and parking lot.
• Clean all areas inside and outside of the store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions or incidents.
• Adhere to all food safety regulations and guidelines.
• Inspect equipment regularly and report repairs needed.
• Create a welcoming environment by assisting customers and answering questions about products.
• Follow all applicable laws, regulations, and company policies.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts in a reasonable, non-confrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

Desired Previous Job Experience:

• Retail experience is preferred but not required.

Job Info

• Job Identification: 120839
• Category: Store Operations
• Posting Date: 05/05/2025, 04:00 AM
• Location: 1500 N Clybourn Ave Unit C104, CHICAGO, IL, 60610, US (On-site)

Benefits: The Kroger Family of Companies offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Join a company with a rich history and a commitment to diversity, innovation, and community. Whether seeking a part-time role or a new career, apply today to become part of our Kroger family!