Courtesy Clerk-1

Equity LifeStyle Properties, Inc.; Victoria (AL); On-site; USD 23,000 - 29,000; Full time

Job summary

Equity LifeStyle Properties, Inc. in Donna, Texas is seeking a Courtesy Clerk-1 to deliver exceptional guest and resident experiences at the front desk. You will assist with information, process payments, and support daily operations in a hospitality-driven environment.

The role emphasizes strong customer service, organization, and the ability to work with the Property Manager to address inquiries quickly and courteously, ensuring a welcoming and efficient community experience.

Qualifications

• High school diploma or equivalent required.
• 1+ years of customer service experience with strong people skills.
• Excellent organizational skills and meticulous attention to detail.
• Basic computer literacy and ability to learn new systems.

Responsibilities

• Act as property liaison, provide guests and residents with information in person and by phone.
• Process payments and deposits accurately.
• Run reports and submit maintenance request forms to keep office efficient.
• Coordinate with Property Manager and communicate inquiries promptly.
• Prioritize guest satisfaction and resolve conflicts professionally.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Courtesy Clerk-1 in Donna, Texas.

What you’ll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your job will include:

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.