Courtesy Clerk

Heritage Grocers Group; Coachella (CA); On-site; USD 23,000 - 27,000; Full time

Job summary

Cardenas Markets seeks a Courtesy Clerk to deliver quality customer service and ensure customers are satisfied and encouraged to return. You will greet customers, bag groceries, assist with loading, and help locate forgotten items while restocking displays and collecting carts.

The role emphasizes safety, adaptability, and teamwork as part of daily store operations, with opportunities to grow professionally within the company.

Qualifications

• Customer service experience desirable

Responsibilities

• Greet and interact with customers to address questions or concerns in a friendly, service-oriented manner
• Bag customers' groceries in a careful and timely manner and assist customers with loading items into vehicle
• Assist customers in obtaining forgotten items from aisles
• Restock any returned items in appropriate shelf or display case
• Collect shopping carts to ensure easy accessibility for customers' use
• Follow safety guidelines of cart retrieval
• Provide flexibility by helping in any area in order to support store needs

Skills

Customer Service

Job description

At Cardenas Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues while making a difference in our communities.

POSITION SUMMARY

The Courtesy Clerk delivers quality customer service. The individual will ensure the customer is satisfied and encouraged to come back to Cardenas Markets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet and interact with customers to address questions or concerns in a friendly, service- oriented manner;
• Bag customers' groceries in a careful and timely manner and assist customers with loading items into vehicle;
• Assist customers in obtaining forgotten items from aisles;
• Restock any returned items in appropriate shelf or display case;
• Collect shopping carts to ensure easy accessibility for customers' use;
• Follow safety guidelines of cart retrieval;
• Provide flexibility by helping in any area in order to support store needs.

SKILLS AND QUALIFICATIONS

• Customer Service experience desirable

PHYSICAL DEMANDS AND WORK CONDITIONS

The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

• WALKING: Continuously, throughout shift, while moving about the store and handling merchandise.
• STANDING: Continuously, throughout shift.
• LIFTING: Ability to lift up to 20 lbs. and occasionally lift up to 30 lbs.

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Disclaimer:

Pay Scale $16.90 to $19.30.

The pay scale above is a good faith estimate of the salary or hourly wage range that the employerreasonably expectsto pay for the position. Within this range, individual pay isdeterminedby multiple factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. This information is provided to applicantsin accordance withCalifornia Labor Code § 432.3 and state and local minimum wage standards.

Company