Courtesy Clerk

hyvee; Burlington (IA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading grocery store seeks a part-time cashier in Burlington, IA. The role focuses on delivering exceptional customer service, assisting with purchases, and maintaining a clean shopping environment. Ideal candidates should have a friendly demeanor and ability to work flexible hours, including nights and weekends.

Qualifications

• No specific education or experience requirements.
• Ability to follow verbal or written instructions.
• Must possess physical capacity for the job.

Responsibilities

• Provides prompt, friendly customer service.
• Stocks, cleans, and maintains store areas.
• Assists customers in transporting purchases.

Skills

Customer Service

Teamwork

Attention to Detail

Job description

locations Burlington #2, Agency Street, Burlington, IA

time type Part time

posted on Posted 3 Days Ago

time left to apply End Date: July 19, 2025 (24 days left to apply)

job requisition id R189017

Additional Considerations (if any):

Night & Weekend Shifts Required

-

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Department: Grocery

FLSA: Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Packages purchases and assists customers with delivery to their mode of transportation.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home, Service Managers

Positions that Report to you: None

Primary Duties and Responsibilities:

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• miles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by: (examples include)
  • escorting them to the products they’re looking for
  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping
    experience
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Cleans but not limited to registers, restrooms, break room; backroom, sweeps and mops the floor, and tends to supply needs.
• Assists customer in transporting purchases to their mode of transportation.
• Helps train new courtesy clerks.
• Checks prices on products.
• Pulls product forward on shelf.
• Brings carts in from parking lot and cart corral.
• Cleans can redemption area and empties the recycle bins, where applicable.
• Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, and knows location of merchandise in the store and also in the back room.
• Maintains supplies on front-end; i.e. paper/plastic sacks, receipt paper, etc.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

• Assists in all departments as requested (within the wage and hour guidelines).
• Delivers product to customers (within the wage and hour guidelines).
• Shovels, salts, and sands walkways.
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

• Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
• Ability to do simple addition and subtraction; copying figures, counting and recording.
• Must be able to understand and follow verbal or demonstrated instructions; writes identifying information request supplies orally or in
  writing, increased contact with people.

Education and Experience:

No education or experience requirements.

Physical Requirements:

• Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly
  to move objects.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

This position is exposed to noise, temperature extremes, dampness, dirt, and chemicals/solvents.

Equipment Used to Perform Job:

Tomra (bottle machines), window washing equipment, vacuum cleaner, power washer, brooms, delivery vehicle, phone, fax, copier, two wheeler, pallet jack, box cutter (within wage and hour guidelines).

Contacts:

Has daily contact with the general public and occasional contact with suppliers/vendors.