Court Supervisor I

Fulton Clerk of Superior & Magistrate Courts; Atlanta (GA); On-site; USD 50,000 - 61,000; Full time

Job summary

The Fulton County Clerk of Superior and Magistrate Courts is seeking a capable supervisor to oversee a court unit's daily operations, staff, records management, and customer service. The role emphasizes leadership, policy enforcement, and excellence in service to judges, attorneys, and the public.

This position requires an associate degree and at least two years in customer service or records management, plus two years in a lead role.

Qualifications

• Associate degree in business or public administration, criminal justice, law, political science/international relations, or other liberal arts degree in a related area.
• Two (2) years of experience in customer service, data entry, records management, administration, court/legal, law.
• Two (2) years as a lead or supervisor in the areas of customer service, data entry, records management, administrative, or court/legal related experience.
• Or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Responsibilities

• Supervises assigned staff, including establishing workloads, prioritizing work assignments, evaluating performance, interpreting and enforcing policies, resolving conflicts, and administering disciplinary action as required.
• Prepares memorandum and letters in communication with other employees, management, and general public. Resolves issues and complaints referred by subordinate staff. Facilitates process improvement teams.
• Approves expenditures for assigned court unit, orders or oversees the procurement of unit supplies, and assists in developing a budget for an assigned court division. Audits accounting and unit work processes and prepares reports on unit activities and related court issues.
• Works to continuously improve the effectiveness and efficiency of court practices, processes, and procedures. Advises the public, County officials, and attorneys of court and/or departmental guidelines.

Education

Associate degree in business or public administration, criminal justice, law, political science/international relations, or other liberal arts degree in a related area

Job description

Fulton County Clerk of Superior and Magistrate Courts
FLSA Status: Non-Exempt
Grade: 16
Salary: $55,674.00 Non-Negotiable

Closing Date: September 18, 2026

About the Office

The Office of the Fulton County Clerk of Superior and Magistrate Courts serves the citizens of Fulton County by maintaining and providing access to court and public records and by supporting court operations across Superior and Magistrate Courts. The office plays a critical role in the administration of justice and public trust, supporting judges, justice partners, attorneys, and the public through accurate recordkeeping, responsive service, and operational excellence.

Guided by the values of People. Purpose. Passion, the Clerk’s Office is committed to professionalism, integrity, accountability, innovation, andcontinuousimprovement in service delivery.

Position Summary

Supervises the daily operations of an assigned court unit or court support function within the Fulton County Clerk of Superior and Magistrate Courts. Provides leadership and oversight of staff, court operations, records management, customer service, and administrative functions to ensure efficient, accurate, and compliant court processes. Promotes operational excellence by implementing policies and procedures, supporting process improvements, and ensuring high-quality service to the judiciary, attorneys, justice partners, and the public.

Essential Duties and Responsibilities

Supervises assigned staff, including establishing workloads, prioritizing work assignments, evaluating performance, interpreting and enforcing policies and procedures, resolving conflicts, and administering disciplinary action as required. Recommends procedural changes and assists with the design and implementation of new policies.

Prepares memorandum and letters in communication with other employees, management, and general public. Resolves issues and complaints referred by subordinate staff. Facilitates process improvement teams. Explains court policies and procedures for implementing and enforcing laws and codes in nontechnical terms.

Approves expenditures for assigned court unit, orders or oversees the procurement of unit supplies, and assists in developing a budget for an assigned court division. Audits accounting and unit work processes and prepares reports on unit activities and related court issues.

Works to continuously improve the effectiveness and efficiency of court practices, processes, and procedures. Advises the public, County officials, and attorneys of court and/or departmental guidelines. Implements changes in departmental operations due to changes in the law or court policy.

Additional Functions

Performs other duties as required.

Minimum Qualifications

• Associate degree in business or public administration, criminal justice, law, political science/international relations, or other liberal arts degree in a related area.
• Two (2) years of experience in customer service, data entry, records management, administration, court/legal, law.
• Two (2) years as a lead or supervisor in the areas of customer service, data entry, records management, administrative, or court/legal related experience.
• Or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required

Affiliation as a sworn Deputy Clerk of the Court.

Knowledge, Skills and Abilities

Requires knowledge of Principles and practices of business and/or public administration. Laws, rules, and regulations governing maintenance of records and documents. Principles and practices of records management, including system design, administration, and operations. Techniques used to conduct legal research and/or statistical analysis and to locate records and documents. Digital records/image management technology and terminology.Correct grammar, spelling, and punctuation. General office practices, procedures, equipment, and technology. Requires skill in organizing and prioritizing work.

Using proper punctuation, spelling, and grammar. Conducting research, performing statistical and other analysis, and making recommendations. Delivering high-quality, customer-focused service. Resolving problems and making decisions. Interpreting and enforcing rules, regulations, policies, and procedures. Conducting legal research and locating file records. Maintaining security of records and file documents. Creating and managing records management systems. Verifying and correcting filing data and records. Implementing, interpreting, and explaining records procedures. Using spreadsheet, database, word processing, presentation, financial/accounting, and other software to gather, organize, analyze, and present information. Understanding, using, and explaining Court-specific computer applications to manage court processes, gather and analyze statistics, and create reports. Building sustainable working relationships with other County personnel, officials, and the public. Communicating effectively with coworkers, supervisor, and the public. Generating enthusiasm and support for program objectives.

Physical Requirements

Work is typically performed in an office-like environment. May work in high conflict situations and with difficult, sometimes dangerous parties. Positions in this class typically require talking, hearing, seeing, sitting, standing, walking, bending, reaching, fingering, lifting, and carrying. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Performance Metrics

• Factor 1: Decision-Making
  Operational: In carrying out the process, there is a choice as to what and how operations will be completed.
• Factor 2: Complexity
  Formative: Evaluates the relevance and importance of theories, concepts, and principles, and tailors them to develop a different approach or tactical plan to fit specific circumstances.
• Factor 3: Purpose of Contact
  Detect, Secure or Advise: Purpose is to detect, discover, expose information, problems, violations or failures by interviewing or investigating.
• Factor 4: Line/Staff Authority
  Unit Supervisor: Accountable, including signature authority, for actions and decisions impacting the pay, status, and tenure of others.

Equal Employment Statement

Fulton County is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Reasonable accommodation is available for qualified individuals with disabilities.

Employment is contingent upon successful completion of applicable background checks and employment eligibility verification.