Court Operations Supervisor

Fulton Clerk of Superior & Magistrate Courts; Atlanta (GA); On-site; USD 50,000 - 61,000; Full time

Job summary

The Fulton County Clerk of Superior and Magistrate Courts is seeking a capable supervisor to oversee a court unit's daily operations, staff, records management, and customer service. The role emphasizes leadership, policy enforcement, and excellence in service to judges, attorneys, and the public.

This position requires an associate degree and at least two years in customer service or records management, plus two years in a lead role.

Qualifications

• Associate degree in business or public administration, criminal justice, law, political science/international relations, or other liberal arts degree in a related area.
• Two (2) years of experience in customer service, data entry, records management, administration, court/legal, law.
• Two (2) years as a lead or supervisor in the areas of customer service, data entry, records management, administrative, or court/legal related experience.
• Or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Responsibilities

• Supervises assigned staff, including establishing workloads, prioritizing work assignments, evaluating performance, interpreting and enforcing policies, resolving conflicts, and administering disciplinary action as required.
• Prepares memorandum and letters in communication with other employees, management, and general public. Resolves issues and complaints referred by subordinate staff. Facilitates process improvement teams.
• Approves expenditures for assigned court unit, orders or oversees the procurement of unit supplies, and assists in developing a budget for an assigned court division. Audits accounting and unit work processes and prepares reports on unit activities and related court issues.
• Works to continuously improve the effectiveness and efficiency of court practices, processes, and procedures. Advises the public, County officials, and attorneys of court and/or departmental guidelines.

Education

Associate degree in business or public administration, criminal justice, law, political science/international relations, or other liberal arts degree in a related area

Job description

The Fulton County Clerk of Superior and Magistrate Courts is seeking a capable supervisor to oversee a court unit's daily operations, staff, records management, and customer service. The role emphasizes leadership, policy enforcement, and excellence in service to judges, attorneys, and the public.

This position requires an associate degree and at least two years in customer service or records management, plus two years in a lead role.