Court Services Specialist - Public-Facing Records Expert

Charleston County Government; North Charleston (SC); On-site; USD 23,777 - 31,147; Full time

Benefits offered by this job

Health, Dental, Vision and Life

Paid Holidays

Retirement Plan

Paid Leave

Job summary

Charleston County Government seeks a detail-oriented, customer-focused professional for a public-facing court operations role. You will be the primary contact for court services, ensuring accuracy and confidentiality while guiding the public through court procedures. The position requires learning court procedures, workflows, technology systems, and specialized software to maintain precise records and support courtroom operations.

Hours start at 8:30 a.m. to 5:00 p.m.

Qualifications

• High School Diploma or GED required; 5+ years of professional experience using MS Office and navigating CMS platforms.
• Public-facing professionalism in a customer service environment is essential.
• Ability to quickly learn specialized court software for record-keeping and docket management.

Responsibilities

• Serve as a primary point of contact for the public, providing professional, courteous, and timely assistance.
• Maintain accurate records, dockets, and documentation for traffic, criminal, and civil court proceedings.
• Support daily court operations through administrative coordination and record management.
• Assist with scheduling-related activities and operational processes as needed.

Skills

MS Office

CMS platforms

Public-facing service

Attention to detail

Education

High School Diploma or GED

Tools

Court management software

Job description

Charleston County Government seeks a detail-oriented, customer-focused professional for a public-facing court operations role. You will be the primary contact for court services, ensuring accuracy and confidentiality while guiding the public through court procedures. The position requires learning court procedures, workflows, technology systems, and specialized software to maintain precise records and support courtroom operations.

Hours start at 8:30 a.m. to 5:00 p.m.