Court Operations Technician

Town of Mount Pleasant; Mount Pleasant (SC); On-site; USD 38,000 - 60,000; Full time

Job summary

The Town of Mount Pleasant is seeking a Court Operations Technician to support daily Municipal Court operations with clerical and public relations duties. You will answer calls, process correspondence, and assist attorneys and judges as needed.

This role requires a high school diploma or GED, three years of related experience, and a valid SC driver's license. Bilingual (Spanish) is desirable but not required.

Qualifications

• High school diploma or GED required; three years of related work experience or equivalent combination of education and experience.
• Valid South Carolina driver’s license.
• Bilingual (Spanish) desired but not required.

Responsibilities

• Answer incoming calls and handle inquiries.
• Process incoming fax correspondence and FOI requests.
• Enter Arrest Warrants and verify Bond paperwork.
• Assist the public, attorneys, and judges as required.
• Process continuance requests submitted to the court website.
• Obtain all pertinent paperwork from officers/charging documents.
• Prepare and mail notifications to crime victims and subpoenas for victims and witnesses.
• Maintain officers’ ticket inventory files and cross-train with other court staff.

Skills

Computer proficiency

Microsoft Office

Record keeping

Confidentiality

Communication

Organizational skills

Multi-tasking

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

The Court Operations Technician performs clerical, administrative, and public relations tasks in support of daily operations of the Municipal Court.

ESSENTIAL JOB FUNCTIONS:

• Answers incoming calls and handlesappropriately.
• Processes incoming fax correspondence.
• Processes Freedom of Information requests.
• Enters Arrest Warrants.
• Verification of Bond paperwork.
• Assists the public,attorneys, and judgesas required.
• Responsible for processing continuance requests submittedto the Mount Pleasant Municipal Court website.
• Acquires all pertinentpaperwork from police officers, not submitted with original charging documents.
• Prepares and mails notifications to crime victims.
• Prepares subpoenas to notify victimsand witnesses of court appearances.
• Maintains officers’ ticket inventory files.
• Cross trains with other Courtpositions.
• Performs other relatedassigned duties.

MINIMUM REQUIREMENTS TO PERFORM WORK:

• High school diplomaor GED, and three (3) years of related work experience;
• Or equivalent combination of education and experience.
• Valid South Carolinadriver’s license.
• Bilingual (Spanish) desiredbut not required

KNOWLEDGE, SKILLS, AND ABILITIES:

• Must be proficient with computers and technology;
• Knowledge of officeprocedures and equipment;
• Proficiency in Microsoft Office Suite;
• Ability to communicate clearly, both orallyand in writing;
• Must maintain confidentiality;
• Ability to maintain, manage, and organiserecords;
• Ability to meet and deal appropriately with Town employees, officials, and the public;
• Strong attention to detail and excellent organizational skills;
• Ability to multi-task and prioritize tasks effectively;
• Strong problem-solving skills;
• Self-starter,takes initiative, abilityto work independently or as part of a team;
• Ability to manage time effectively, strict adherence to various deadlines, works well under pressure.
• Regular attendance and punctuality are required.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employeeis regularly requiredto talk or hear. Specific vision abilities required by this job includeclose vision, distancevision, usage of computers and reading.

This positionrequires substantial repetitive motion of wrists,hands, and fingers.The employee is frequently required to stand, walk; use hands to finger, handle, grasp or feel; and reach with hands and arms.

The employee consistently maintains balance either sitting, standing, or walking and is occasionally required to stoop or crouch. The employee may occasionally push,pull, or lift and move objects up to 10 pounds.

COGNITIVE REQUIREMENTS:

The work requires the following mental abilities to perform critical tasks: use judgment, make decisions, interact with others, adapt to changes in jobs, verbal interactions, people skills - more than basic communication with others, and problem solving.

WORK ENVIRONMENT:

The work environment involves everyday discomforts typical of offices,with occasional exposure to outside elements. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant.